Laken Potts

Politely assisted customers in person and via telephone.

Assisted customers with food selection, inquiries and order customization requests.

Helped out in the back with the kitchen.

Opened and closed the store.

• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Operated a POS system to itemize and complete an average of [number] customer purchases.
• Answered phone calls and direction them where they needed to go.
• Helped send off packages, and mailed letters.
• Worked on a machine and made sure the mail went where it was suppose to go.