Laken Sproat
Katy,TX
Summary
I am energetic, a quick learner, and strong sales oriented person that will give full attention to any endeavor I accept to take on. My natural ability to maintain a positive atmosphere no matter the difficulties around help provide supportive and attentive service to my clients.
Overview
15
15
years of professional experience
Work History
Sales Account Manager
Ramrod Trucking
11.2018 - Current
- Provided outside sales to Houston and Midland areas.
- Created proposals for new and repeat customer.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Organized special events for customers including securing venues and organizing all activities and goods.
- Contacted regular and prospective customers to provide new service availability and solicit business.
- Maintained high standards of customer service by keeping a positive relationship with all aspects of our service from all departments of our company, as well as rig site managers and truckers.
- Anticipated clients' needs by staying in touch on regular basis.
Front of House Cordinator
Sammy's Grill LLC
11.2008 - 11.2018
- Having started with the company and worked my way up into Management, I was responsible for maintaining all front of house operations and customer satisfaction for the greater Houston and surrounding areas.
- Negotiated with suppliers to meet customer expectations while maintaining the company's best interest.
- Created all new hire training material, scouted, and organized and oversaw all training of new hires for new locations
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Education
High School Diploma -
Lycée François Dunan
FranceSkills
- Account Servicing
- Strong Interpersonal Skills
- Client Base Retention
- Promotional Sales Events
Languages
French
Timeline
Sales Account Manager
Ramrod Trucking
11.2018 - Current
Front of House Cordinator
Sammy's Grill LLC
11.2008 - 11.2018
High School Diploma -
Lycée François Dunan
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