LAKENDRA DORSEY
Randstad
Pensacola
25
years of professional experience
Compassionate people person with the drive to hire, lead, and train any team. I have a variety of management and professional experience. Seeking to obtain longevity with your company while utilizing my excellent communication, organizational, and management skills.
Work History
Data Entry Clerk
4 Years 5 Months- Processed high volumes of data entry with accuracy and attention to detail.
- Maintained organized records and ensured timely updates in databases.
- Utilized advanced spreadsheet functions to streamline data management tasks.
- Collaborated with team members to enhance workflow efficiency and reduce errors.
- Followed established procedures to enter and process data correctly.
Retail Sales Associate
2 Years 11 Months- Engaged customers through personalized service and product recommendations.
- Maintained organized sales floor, ensuring optimal product placement and inventory levels.
- Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
- Assisted in training new associates on company policies and sales techniques.
- Addressed customer inquiries and resolved issues promptly, fostering positive shopping experiences.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
General Store Manager
17 Years 10 Months- Responsibilities Included: Manage, recruit, and train 8-10 employees, resolve customer complaints, handle monies-including bank deposits, maintain/order inventory, scheduling.
Education
High School Diploma - Basic Studies
GPA: 3.0 GPA
Skills
Achieved high levels of customer satisfaction through 20+ years of dedicated service.
Delivered effective management solutions backed by over 10 years of leadership experience.
Resolved complex problems while enhancing time management processes.
Executed accurate data entry that improved operational efficiency.
Maximized productivity by utilizing Microsoft Word
Excel
and database systems proficiently.
Timeline
Data Entry Clerk
Randstad
03.2022 - CurrentRead More
Retail Sales Associate
Kohls Department Store
08.2019 - 07.2022Read More
General Store Manager
Circle K
09.2001 - 07.2019Read More
Booker T. Washington High School
High School Diploma from Basic Studies
Read More