Lakendra Hawkins
Oxford,MS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Support Coordinator II
North Mississippi Regional Center
Oxford, MS
11.2024 - 03.2025
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services for patients with Intellectual development disabilities
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
MSW Counselor Intern
American Addiction Centers
Oxford, MS
12.2023 - 05.2024
- Seasonal employee that addressed all complaints and concerns regarding the accounts of Medicare patients
- Enhanced client outcomes by implementing evidence-based counseling techniques and interventions.
- Led psychoeducational workshops on topics such as stress management, self-care, and healthy relationships to empower clients with valuable information.
Case Manager
Communicare
Oxford, MS
10.2022 - 05.2024
- Provided guidance and support for people in need, connected them with resources and services, and advocate for their rights
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Intake Specialist
Stonewater Adolescent Recovery Center
Oxford, MS
05.2022 - 10.2022
- Responsible for conducting intake assessments, monitoring and documenting patients' progress, administering medications, and providing
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
BSW Intern
North Mississippi Exchange Family Center
Oxford, MS
08.2021 - 05.2022
- Offered community resource guidance to clients to meet family needs for assistance.
- Supported families in addressing parenting challenges through education, resource connection, and skills training workshops.
Education
Master of Social Work -
Walden University
Minneapolis, MN05.2024
Bachelor of Social Work -
University of Mississippi
Oxford, MS05.2022
Skills
- Building rapport
- Client records management
- Client needs assessment
- Intake assessments
- Crisis intervention
- Team collaboration
- Written and verbal communication
- Interviewing skills
- Case management
Timeline
Support Coordinator II
North Mississippi Regional Center
11.2024 - 03.2025
MSW Counselor Intern
American Addiction Centers
12.2023 - 05.2024
Case Manager
Communicare
10.2022 - 05.2024
Intake Specialist
Stonewater Adolescent Recovery Center
05.2022 - 10.2022
BSW Intern
North Mississippi Exchange Family Center
08.2021 - 05.2022
Master of Social Work -
Walden University
Bachelor of Social Work -
University of Mississippi