Lakendra Hill
Sumterville,FL
Summary
Dedicated, driven and compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. I have a strong aptitude for leading teams, resolving complex problems, and developing strategies to increase profitability. My success is highlighted by consistently exceeding performance goals and focusing on great patient care.
Overview
17
17
years of professional experience
Work History
Registered Nurse
Shiftkey
01.2021 - 07.2022
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed care from admission to discharge.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
RN Case Manager
Compassionate Care Hospice Of Lake And Sumter Co
The Villages, FL
12.2018 - 12.2021
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Licensed Practical Nurse
Langley Health Services
05.2016 - 02.2018
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Cared for wounds, provided treatments and assisted with procedures.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Educated parents on proper child healthcare practices, promoting overall family wellbeing.
- Conducted growth assessments to monitor children''s development and identify potential concerns early on.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Provided education to parents on proper home care techniques, minimizing hospital readmissions and promoting long-term wellbeing.
- Assessed pediatric patients'' growth and development, identifying potential issues early for timely intervention.
- Maintained accurate documentation of patient progress, enabling informed decision-making among healthcare providers.
- Conducted thorough physical assessments to identify potential health concerns before they escalated into more serious conditions.
- Developed strong rapport with patients and families, fostering trust and confidence in the nursing team''s abilities.
- Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
Certified Nursing Assistant
Arbor Trail Skilled Nursing And Rehab
02.2007 - 10.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Hospice Clinical Manager
Compassionate Care Hospice Of Lake And Sumter Co
Clermont, FL
08.2022 - Current
- Improved patient outcomes by implementing evidence-based clinical practices and protocols.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Streamlined clinic operations for increased efficiency by optimizing patient flow and appointment scheduling processes.
- Developed interdisciplinary care plans with input from physicians, nurses, therapists, and other healthcare providers for optimal patient results.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Implemented quality improvement initiatives that led to measurable improvements in patient satisfaction scores.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Education
Associate of Science - undefined
ATA Career Education
Spring Hill, FL2019
Practical Nursing -
Centura institute
Orlando, FL2015
Skills
- Critical Thinking
- Compassionate and Caring
- Decision Making
- Creative Problem Solving
- Attention to Detail
- Clinical education
- Managerial experience
- Clinical Leadership
- Task Prioritization
- Team Collaboration
- Goal Setting
- Interpersonal Skills
- Problem-Solving
- Time Management
- Professionalism
- Proficiency with different systems
Timeline
Hospice Clinical Manager
Compassionate Care Hospice Of Lake And Sumter Co
08.2022 - Current
Registered Nurse
Shiftkey
01.2021 - 07.2022
RN Case Manager
Compassionate Care Hospice Of Lake And Sumter Co
12.2018 - 12.2021
Licensed Practical Nurse
Langley Health Services
05.2016 - 02.2018
Certified Nursing Assistant
Arbor Trail Skilled Nursing And Rehab
02.2007 - 10.2013
Associate of Science - undefined
ATA Career Education
Practical Nursing -
Centura institute