LAKENDRA TAYLOR
Vancouver,Washington
Summary
Knowledgeable supervisor with over 7 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
6
6
years of professional experience
Work History
Supervisor of Operations
Frito Lay
Vancouver, WA
01.2022 - Current
- Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Maintained accurate records for tracking progress and performance of team members.
Store Manager
Spirit Halloween LLC
Vancouver, WA
06.2018 - 08.2022
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Assistant Store Manager
Wingstop Restaurant
Vancouver, WA
01.2020 - 12.2021
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Education
High School Diploma -
Evergreen High School
Vancouver, WA06-2017
Skills
- Team Development
- Performance Management
- Office Management
- Store Opening and Closing
- Merchandise Strategizing
- Retail Operations
- Merchandising ability
- Scheduling
- Multitasking
- Problem-Solving
- Coaching and Mentoring
- Leadership Development
- Attention to Detail
Timeline
Supervisor of Operations
Frito Lay
01.2022 - Current
Assistant Store Manager
Wingstop Restaurant
01.2020 - 12.2021
Store Manager
Spirit Halloween LLC
06.2018 - 08.2022
High School Diploma -
Evergreen High School