Lakenya King
Houston
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Accounts Receivable Clerk
Westin Hotel
05.2023 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Reservation Sales Agent
Whitehall Hotel
09.2022 - Current
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
Hotel Night Auditor
AC Hotel By Marriott
06.2022 - 03.2023
- Performed nightly updates to room charges and rates.
- Balanced hotel accounts and resolved discrepancies.
- Performed daily inventory for keys and linens and detailed information in audit reports.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
Hotel Night Auditor
Westin Hotel
11.2020 - 01.2022
- Performed nightly updates to room charges and rates.
- Balanced hotel accounts and resolved discrepancies.
- Performed daily inventory for keys and linens and detailed information in audit reports.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
Education
Certificate - Medical Administration
Palmetto School of Career Development
Myrtle Beach, SC02.2018
Certificate - Nursing Assistant
Mt San Jacinto College
San Jacinto, CA05.2010
High School Diploma -
Moreno Valley High School
Moreno Valley, CA06.1994
Skills
- Guest Ledger
- Account Reconciliation
- Reservation Processing
- Guest Satisfaction
- Checking Guests In and Out
- Complaint Resolution
Timeline
Accounts Receivable Clerk
Westin Hotel
05.2023 - Current
Reservation Sales Agent
Whitehall Hotel
09.2022 - Current
Hotel Night Auditor
AC Hotel By Marriott
06.2022 - 03.2023
Hotel Night Auditor
Westin Hotel
11.2020 - 01.2022
Certificate - Medical Administration
Palmetto School of Career Development
Certificate - Nursing Assistant
Mt San Jacinto College
High School Diploma -
Moreno Valley High School