Lakenya Smalls
Sumter,SC
Summary
Diligent Job Title proficient in working both independently and collaboratively to promote productivity and establish valuable customer relationships. Bringing Number years of experience, superior attention to detail and advanced technical skills. Adept at managing open communication and delivering exceptional customer service.
Overview
24
24
years of professional experience
Work History
Kitting Parts
Caterpillar
01.2021 - 03.2023
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Checked parts computer for stock items and initiated special orders.
Assembly Line Worker
International Paper
01.2019 - 12.2020
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
Cashier Assistant
Walgreens
02.2016 - 12.2018
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items and join reward programs.
- Removed trash, swept and mopped floors for professional appearance.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
Tire Service Technician
Contenital Tire
04.2012 - 01.2015
- Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
- Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
- Documented tire repair and replacement activities to add to vehicles' service histories.
- Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
Housekeeper Aide
Tuomey Regional Medical Center
05.2009 - 12.2014
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Dusted and polished surfaces to achieve attractive shine.
- Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
Cashier Assistant/Customer Service
Citigroup Inc
02.1999 - 04.2008
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Education
Diploma - General Studies
Sumter High School
Sumter, SC06.1997
Skills
- Inventory Auditing
- Site Delay Investigation
- Sage 50 Accounting
- Service Quality
Timeline
Kitting Parts
Caterpillar
01.2021 - 03.2023
Assembly Line Worker
International Paper
01.2019 - 12.2020
Cashier Assistant
Walgreens
02.2016 - 12.2018
Tire Service Technician
Contenital Tire
04.2012 - 01.2015
Housekeeper Aide
Tuomey Regional Medical Center
05.2009 - 12.2014
Cashier Assistant/Customer Service
Citigroup Inc
02.1999 - 04.2008
Diploma - General Studies
Sumter High School
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