Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakeram Singh

Queens,NY

Summary

Results-driven professional with extensive experience at Chase Bank in financial analysis and customer service. Expertise in creating customized financial plans that boost customer satisfaction. Proven ability to train teams and uphold compliance standards in high-pressure settings. Focused on achieving outstanding results and building client loyalty.

Overview

5
5
years of professional experience

Work History

Banker

Chase Bank
Carle Place, NY
10.2022 - Current
  • Developed financial plans for customers based on their individual needs.
  • Developed strategies to increase customer satisfaction and loyalty through excellent service delivery.
  • Coordinated with other departments regarding customer requests or disputes resolution.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.

Medical Secretary

Northwell Health
Manhasset, NY
11.2021 - 10.2022
  • Performed data entry tasks related to patient information into various databases.
  • Facilitated communication between patients, physicians, and other healthcare professionals.
  • Managed daily calendars for multiple providers, setting up appointments as needed.
  • Provided support to clinical staff during exams by handing instruments or providing assistance with paperwork.

Medical Coding and Billing Specialist

Orthopedics Associates of Manhasset
Manhasset, NY
09.2020 - 08.2021
  • Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.
  • Reviewed physician orders, laboratory results, diagnostic images, clinical statements and other health care provider services for completeness and accuracy.
  • Participated in meetings with physicians and other healthcare providers regarding coding compliance standards.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.

Education

Southern New Hampshire University
Hooksett, NH
08-2026

High School Diploma -

Bayside High School
Bayside, NY
01-2019

Business

Queens College
Flushing, NY

Skills

  • Financial analysis
  • Customer service
  • Data entry
  • Time management
  • Effective communication
  • Problem solving
  • Team building
  • Proficient in Microsoft Office

Timeline

Banker

Chase Bank
10.2022 - Current

Medical Secretary

Northwell Health
11.2021 - 10.2022

Medical Coding and Billing Specialist

Orthopedics Associates of Manhasset
09.2020 - 08.2021

Southern New Hampshire University

High School Diploma -

Bayside High School

Business

Queens College

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