Lakeria Burden
Walmart
Dothan
Summary
Dynamic and results-driven professional with a proven track record at Walmart, excelling in customer service and relationship building. Leveraged strong product knowledge and attention to detail to enhance customer satisfaction, driving repeat business and optimizing inventory management. Recognized for effective communication and problem-solving abilities in fast-paced environments.
Work History
Personal Shopper
- Provided personalized shopping assistance to customers, ensuring satisfaction and fostering repeat business.
- Researched products and promotions, delivering informed recommendations to enhance customer choices.
- Managed inventory effectively, maintaining stock levels to meet customer demand and prevent shortages.
- Streamlined shopping processes by utilizing store systems for efficient order fulfillment and delivery coordination.
Personal Care Assistant
- Assisted clients with daily living activities, ensuring comfort and safety.
- Communicated effectively with healthcare providers to coordinate care plans.
- Monitored client health conditions and reported changes promptly to supervisors.
- Developed trusting relationships with clients to enhance emotional well-being.
- Adapted care approaches based on individual client needs and preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Sales Associate
- Provided exceptional customer service to enhance shopping experience and build customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Processed transactions efficiently using POS systems while maintaining cash accuracy.
- Maintained visual merchandising standards to promote seasonal sales and product promotions.
Sales Associate
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
- General Studies
High School Diploma
Skills
Customer service
Attention to detail
Planning and organization
Decision-making
Flexible schedule
Online order processing
Relationship building
Prioritizing orders
Upbeat and outgoing attitude
Heavy lifting
Documentation and reporting
Payment processing
Product knowledge
Merchandise selection
Sales expertise
Accurate money handling
Sales proficiency
Physical stamina
Fashion trends
Fashion knowledge
Verbal and written communication
Strong interpersonal skills
Online ordering
Order proofing
Problem-solving
Multitasking Abilities
Multitasking
Organizational skills
Team building
Processing payments
Conflict resolution
Active listening
Task prioritization
Written communication
Teamwork
Problem-solving abilities
Reliability
Customer satisfaction
Team collaboration
Timeline
Personal Shopper
Walmart
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Sales Associate
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George C Wallace Community College
from General Studies
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Central High School
High School Diploma
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