Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakeria Dennard

Belle Glade,FL

Summary

Dynamic and results-driven professional with experience as a Crew Member Team Leader at Popeyes® Louisiana Kitchen. Proven ability in employee motivation and team management, enhancing customer satisfaction through proactive service improvements. Skilled in workload balancing and problem-solving, ensuring operational efficiency and a positive work environment.

Overview

5
5
years of professional experience

Work History

Crew Member Team Leader

Dunkin Donuts Baskin Robbins
08.2024 - 04.2025
  • Assisted team in maintaining cleanliness and organization of work area.
  • Learned and followed safety protocols to ensure a secure environment.
  • Communicated effectively with team members to support daily operations.
  • Adapted quickly to changes in workflow and tasks as needed.

Crew Member Team Leader

Popeyes® Louisana Kitchen
03.2022 - 03.2023
  • Supported training of new crew members on operational procedures.
  • Collaborated with team to enhance customer service experiences.
  • Engaged with customers to address inquiries and promote products effectively.
  • Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
  • Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Distributed necessary tasks and duties during each shift.
  • Set performance goals for individual team members and created reward systems and contests.

Packer

J&J Farms
02.2020 - 02.2021
  • Operated packing machinery to efficiently package products for distribution.
  • Maintained cleanliness and organization of work area to ensure safety compliance.
  • Collaborated with team members to meet daily production targets and deadlines.
  • Inspected finished products for quality assurance, ensuring adherence to standards.

Education

Glades Central High School
Belle Glade, FL
02-2018

Skills

  • Dress code enforcement
  • Employee motivation
  • Workload balancing
  • Team management
  • Team player
  • Problem-solving
  • Punctual and dependable
  • Attention to detail
  • Material loading and unloading
  • Heavy lifting
  • Physical agility and coordination
  • Joining work
  • Teamwork and collaboration

Timeline

Crew Member Team Leader

Dunkin Donuts Baskin Robbins
08.2024 - 04.2025

Crew Member Team Leader

Popeyes® Louisana Kitchen
03.2022 - 03.2023

Packer

J&J Farms
02.2020 - 02.2021

Glades Central High School

Similar Profiles

CREATE PROFILE