Lakeria Hollingshead
Fort Worth
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Waitress/ Assistant FOH Manger
Hawkins Tasty Food On The Move
Fort Worth
08.2020 - Current
- Provided friendly service to customers at a busy food truck.
- Took customer orders accurately and efficiently in a fast-paced environment.
- Prepared and served menu items with attention to quality and presentation.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash transactions and processed payments promptly and accurately.
- Resolved customer complaints with professionalism and courtesy to enhance satisfaction.
- Maintained cleanliness and organization of service area during shifts.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Organized inventory and maintained stock levels throughout the store.
- Communicated effectively with management regarding supply needs and issues.
- Checked expiration dates on perishable goods prior to stocking shelves.
- Monitored merchandise displays for accuracy and cleanliness regularly.
Restaurant Hostess/To-Go Server
Texas Roadhouse
Fort Worth
06.2023 - 10.2023
- Greeted guests warmly and ensured smooth seating arrangements.
- Managed reservation system and coordinated dining room flow efficiently.
- Assisted servers by communicating guest needs and preferences promptly.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in training new employees on packaging procedures and safety protocols.
- Followed safety guidelines to minimize hazards during packaging operations.
- Packaged items in accordance with customer orders and product requirements.
- Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
- Handled escalated customer service matters professionally.
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery.
- Assisted fellow servers when needed by taking orders or delivering food orders when they were unable to do so themselves due to heavy workloads.
Hostess/To-Go Server
Cotton Patch Cafe
Fort Worth
03.2020 - 07.2020
- Welcomed guests warmly and guided them to their tables.
- Managed reservations and organized seating to optimize flow.
- Assisted servers by communicating guest needs and preferences.
- Handled guest inquiries and resolved issues promptly and professionally.
- Maintained cleanliness of dining area and ensured a pleasant atmosphere.
- Trained new staff on hostess duties and customer service standards.
- Monitored wait times and provided updates to guests waiting for tables.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Prepared and packaged food items according to safety standards.
- Monitored food storage conditions to prevent spoilage and contamination.
- Followed health regulations and sanitation guidelines consistently throughout shifts.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Followed health and safety standards for proper food handling techniques.
- Packaged take-out orders with appropriate condiments and sides when necessary.
Education
Chisholm Trail High School
Fort Worth, TXAssociate of Arts - Physical Therapy
Tarrant County College
Fort Worth, TX 12.2023 - 12.2025
Skills
- Customer service
- Order processing
- Cash handling
- Inventory management
- Financing Management
- Packaging/ Handling
- Team collaboration
Timeline
Associate of Arts - Physical Therapy
Tarrant County College
12.2023 - 12.2025
Restaurant Hostess/To-Go Server
Texas Roadhouse
06.2023 - 10.2023
Waitress/ Assistant FOH Manger
Hawkins Tasty Food On The Move
08.2020 - Current
Hostess/To-Go Server
Cotton Patch Cafe
03.2020 - 07.2020
Chisholm Trail High School