Summary
Overview
Work History
Education
Skills
Assessments
Timeline
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Lakesha Crawford

Hinesville,Ga.

Summary

Dedicated Operator specializes in shipping, receiving and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with team in fast-paced environment.

Overview

10
10
years of professional experience

Work History

Operator

International Paper
03.2021 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Streamlined the procurement process for efficient ordering, tracking, and receiving of products.
  • Increased output by identifying bottlenecks and implementing effective solutions for process optimization.

Technician

Georgia Pacific
09.2020 - 01.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Order Selector

Dollar Tree distribution center dc11
10.2019 - 10.2020
  • Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
  • Wrapped pallets in shrink wrap prior to loading.
  • Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
  • Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.

Plant Operator

SNF Holding
07.2017 - 10.2019
  • Reduced downtime with regular maintenance checks and prompt troubleshooting of equipment issues.
  • Increased production output by streamlining processes and implementing innovative techniques.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

Warehouse/manufacture Customer Service Representative

Parker’s
10.2016 - 07.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

DFA

RC Tech
01.2015 - 07.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Information Health Technology -

DeVry University Online Chicago
Chicago, IL
04.2016

Diploma -

Long County High School
Ludowici, GA
05.2011

Skills

  • Customer Service
  • Microsoft Office Proficient
  • Forklift
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Machine Operation
  • Equipment Operation
  • Twic card
  • Forklift Operator Certification
  • Shipping and receiving

Assessments

Forklift Safety, Proficient, 11/01/20, Best practices and safety hazards in forklift operation, https://share.indeedassessments.com/attempts/2305b72682aa7877591838b81619e0a0eed53dc074545cb7

Timeline

Operator

International Paper
03.2021 - Current

Technician

Georgia Pacific
09.2020 - 01.2021

Order Selector

Dollar Tree distribution center dc11
10.2019 - 10.2020

Plant Operator

SNF Holding
07.2017 - 10.2019

Warehouse/manufacture Customer Service Representative

Parker’s
10.2016 - 07.2017

DFA

RC Tech
01.2015 - 07.2017

Information Health Technology -

DeVry University Online Chicago

Diploma -

Long County High School

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Lakesha Crawford