Lakesha French
Brooklyn,NY
Summary
Professional care provider with strong background in delivering high-quality support to residents. Proven ability to manage daily routines, maintain clean and organized living space, and address resident needs effectively. Known for strong team collaboration and adaptability to changing circumstances, consistently delivering reliable and empathetic care.
Overview
19
19
years of professional experience
Work History
Residential Aide
Acacia Network: Casa Promesa
05.2023 - Current
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Remained alert to problems or health issues of clients and competently responded.
Customer Service Associate
Complete Body & Spa
04.2017 - 02.2020
- Set up client appointments
- Managed client records
- Provided policy and service information
- Assisted customers with a warm and professional attitude
Resident Assistant
Belt Associates LLC
04.2019 - 06.2019
- Assists in supervising residents and responding to complaints, reports, requests, and emergencies.
- Assists residents with transition from shelter into residence life.
- Submits reports on infractions, violations, and safety issues.
- Facilitates resolution of disagreements between residents.
Housekeeper
David Barton Gym
10.2014 - 02.2017
- In charge of cleaning hallways, restrooms and offices
- Disinfected (area or item|rooms|bathrooms|counters|equipment)
- Provided friendly service to guests, clients and residents
Home Health Aide
Family Aides
09.2006 - 01.2008
- Observed and recorded patient’s vital signs.
- Bathed, dressed, and maintained proper hygiene of clients.
- Provided personal care and companionship to house and bed bound patients.
- Planned and prepared daily meals and nutritious snacks.
- Escorted clients to medical appointments and assisted patients with daily living skills.
Education
Business Administration
Touro College
New York, NY12.2006
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South Shore High School
Brooklyn, NY12.2002
Skills
- Exceptional customer service skills
- Excellent interpersonal communication, time management and organizational skills
- Effective performance in a multi-task work environment
- Able to multitask and work in a high pressure environment
- Assertive, self-motivated, goal-directed, and a team player
- Communication skills
Timeline
Residential Aide
Acacia Network: Casa Promesa
05.2023 - Current
Resident Assistant
Belt Associates LLC
04.2019 - 06.2019
Customer Service Associate
Complete Body & Spa
04.2017 - 02.2020
Housekeeper
David Barton Gym
10.2014 - 02.2017
Home Health Aide
Family Aides
09.2006 - 01.2008
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South Shore High School
Business Administration
Touro College
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