Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Volunteer Experience
References
Volunteer Experience
Generic
Open To Work

Lakesha Noel

Richmond,Texas

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

BRANCH MANAGEROPERATIONS MANAGERFIELD TRAINER / STORE MANAGERFOOD BANK VOLUNTEERASSISTANT STORE MANAGER

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Richmond, Texas
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancement

Summary

I am an adaptable Human Resources Specialist with a background in workforce planning, recruitment strategies, and employee relations. Strengths include knowledge of HR laws and regulations, robust interpersonal skills, and conflict resolution. Demonstrated success in fostering positive work environments and implementing effective human resources policies to enhance overall productivity.

Overview

24
24
years of professional experience
1
1
Certificate
4037
4037
years of post-secondary education

Work History

BRANCH MANAGER

Regional Finance
Houston, TX
08.2022 - 05.2026
  • Prepared monthly reports outlining branch performance metrics. Created a tool guide outlining the top three metrics each employee should focus on and held them accountable daily by conducting check-ins.
  • Ensured that offices were fully staffed at all times by quickly filling open positions and recruiting talent within the community. Recruited 8 new employees in two locations.
  • Completed performance evaluations and created specific plans to improve team members' overall performance.

OPERATIONS MANAGER

Men's Wearhouse
Houston, TX
01.2022 - 08.2022
  • Recruited over 10 employees by reviewing ATS applications and job qualifications, conducting interviews, and outsourcing referrals from recent college graduates.
  • Administered employee benefits programs, providing support and information during onboarding.
  • Facilitated training sessions to enhance employee skills and policy compliance by creating role-playing and cross-training weekend sessions for all new hires.

FIELD TRAINER / STORE MANAGER

PLS Check Cashiers
Houston
06.2014 - 01.2022
  • Managed recruitment processes to attract top talent across various departments by visiting local colleges and Workforce events.
  • Facilitated employee onboarding and training programs for new hires by conducting 90-day follow-up and conducting classroom setting training programs.
  • Guided conflict resolution and disciplinary actions within teams by conducting exit interviews and collaborating with managers to implement necessary changes to the employee experience.

FOOD BANK VOLUNTEER

PLS Check Cashiers
Houston, Texas
12.2011 - 11.2019
  • Sorted and organized food donations according to nutritional value.
  • Demonstrated excellent communication skills when interacting with clients to assess needs and provide appropriate assistance.
  • Worked closely with staff members to develop new programs to address hunger-related issues in the community.

ASSISTANT STORE MANAGER

First Cash Advance
Houston
07.2012 - 06.2014
  • Designed leadership development programs to monitor employee relations and increase retention by creating a reward system to recognize milestone achievements.
  • Worked with the District Manager, using HRIS data and statistical reports to monitor trends in recruitment, promotions, and terminations.

STORE MANAGER

HR Block INC
Houston
02.2010 - 07.2012
  • Worked with the HR Manager to oversee benefits administration and ensured compliance with employment laws and policies.
  • Maintained employee records in accordance with company policy and applicable legal requirements.

BRANCH MANAGER

Wells Fargo Bank
Houston
09.2002 - 02.2010
  • Oversee teller operations and risk management to deliver outstanding customer service and ensure compliance and quality across all transactions.
  • Worked with the District Manager to establish paths for employee promotion and development and to develop clear succession plans for key positions.

Education

MASTER'S DEGREE - HUMAN RESOURCES MANAGEMENT

Capella University
Minneapolis

BACHELOR'S DEGREE - PSYCHOLOGY AND COMMUNICATIONS

University Of Houston Downtown
Houston

Skills

  • Talent management
  • Onboarding and orientation
  • Performance assessment
  • Recruitment strategy
  • Employee benefits
  • HR policies and procedures
  • Human resources operations

Certification

  • Professional In Human Resources, Capella University
  • National Nationwide Multistate Licensing System (NMLS) certificate in mortgage loans, Regional Finance 2745255

Timeline

BRANCH MANAGER

Regional Finance
08.2022 - 05.2026

OPERATIONS MANAGER

Men's Wearhouse
01.2022 - 08.2022

FIELD TRAINER / STORE MANAGER

PLS Check Cashiers
06.2014 - 01.2022

ASSISTANT STORE MANAGER

First Cash Advance
07.2012 - 06.2014

FOOD BANK VOLUNTEER

PLS Check Cashiers
12.2011 - 11.2019

STORE MANAGER

HR Block INC
02.2010 - 07.2012

BRANCH MANAGER

Wells Fargo Bank
09.2002 - 02.2010

MASTER'S DEGREE - HUMAN RESOURCES MANAGEMENT

Capella University

BACHELOR'S DEGREE - PSYCHOLOGY AND COMMUNICATIONS

University Of Houston Downtown

Accomplishments

  • Member of the Leadership Council 2025. Created Tools for Success Training Guide for newly promoted managers.
  • Member of the GOAL Program 2024 Regional Finance
  • Delta Mu Delta International Honor Society in Business, Capella University 2022
  • National Society of Leadership and Success 2013 and 2023

Volunteer Experience

FOOD BANK VOLUNTEER, PLS Check Cashiers, Houston, TX, 12/01/11, 11/01/19, Sorted and organized food donations according to nutritional value., Demonstrated excellent communication skills when interacting with clients to assess needs and provide appropriate assistance., Worked closely with staff members on developing new programs aimed at addressing hunger-related issues in community.

References

Available upon request

Volunteer Experience

FOOD BANK VOLUNTEER, PLS Check Cashiers, Houston, TX, 12/01/11, 11/01/19.

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