Lakesha Smith
Memphis,TN
Summary
Motivated with experience in customer service, marketing, and team collaboration. Proven ability to manage marketing campaigns, work effectively in steady-paced environments, and deliver excellent customer experiences.
Overview
10
10
years of professional experience
Work History
Marketing Manager
Volumen LLC
Cordova, TN
12.2019 - Current
- Developed and executed comprehensive marketing strategies to increase brand awareness and drive customer engagement.
- Managed and coordinated marketing campaigns across multiple channels, including digital, social media, email, and print.
- Analyzed market trends and competitor activities to identify opportunities and optimize marketing efforts.
- Led a team of marketing professionals, providing guidance and support to achieve departmental goals.
- Collaborated with cross-functional teams to ensure cohesive messaging and branding across all marketing materials.
- Built relationships with influencers in the industry for increased visibility.
Courtesy Clerk
Krogers Grocery Store
Collierville, Tennessee
09.2022 - 01.2023
- Provided exceptional customer service by assisting customers with bagging groceries and carrying them to their vehicles.
- Maintained cleanliness and organization of the store, including sweeping floors, restocking shelves, and retrieving shopping carts.
- Assisted with price checks, product location inquiries, and other customer needs to ensure a positive shopping experience.
- Collaborated with team members to ensure efficient store operations and customer satisfaction.
Team Associate
Krystals Resturant
Bartlett, TN
08.2014 - 03.2015
- Provided excellent customer service by taking orders, processing payments, and ensuring customer satisfaction.
- Served food items according to company standards, maintaining high levels of cleanliness and food safety.
- Collaborated with team members to ensure efficient restaurant operations and a positive dining experience for guests.
- Assisted with inventory management, restocking supplies, and maintaining organized work areas.
- Handled customer inquiries and resolved issues promptly to enhance customer experience.
Education
High School Diploma -
Treadwell Highschool
Memphis, TN05-2006
Skills
- Social Media Marketing
- Digital Marketing
- Marketing campaign management
- Social Media Platforms
- Brand Promotion
- Campaign Management
Affiliations
- Passionately explore diverse cultures through extensive travel and sightseeing adventures across various states.
- Engage in continuous learning by immersing in local histories and traditions to broaden global perspectives.
Timeline
Courtesy Clerk
Krogers Grocery Store
09.2022 - 01.2023
Marketing Manager
Volumen LLC
12.2019 - Current
Team Associate
Krystals Resturant
08.2014 - 03.2015
High School Diploma -
Treadwell Highschool