Desired Job Title
PST Floater / TrainerHR Generalist & Onboarding SpecialistClinic ManagerLocation Preference
On-SiteRemoteHybridLocation: Murfreesboro, USHuntsville, ALNashville, TNJackson, TN
Open to relocation: Yes
Open To Work
Lakesha Williams
Murfreesboro,US
Work Preference
Summary
Results-driven healthcare professional with 20+ years of experience in patient services, leadership, training, and operations. MBA graduate with strong communication, relationship-building, and problem-solving skills seeking opportunities in healthcare leadership, pharmaceutical sales, and medical operations management.
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Overview
1
1
Certification
23
23
years of professional experience
Work History
PST Floater / Trainer
LabCorp
Murfreesboro, TN
03.2022 - Current
- Support staffing coverage and daily operations across multiple healthcare locations to maintain continuity and operational efficiency
- Perform high-volume, accuracy-driven work while ensuring compliance with company policies and healthcare regulations
- Assist leadership with scheduling coordination, workflow management, and operational support across multiple sites
- Provide onboarding assistance and training support for new employees to reinforce operational standards and compliance expectations
- Utilize electronic systems to manage documentation, billing accuracy, reporting, and patient information
- Improve workflow efficiency and customer experience by reducing delays and enhancing communication processes
- Adapt quickly to changing staffing needs while maintaining professionalism and productivity in fast-paced environments
HR Generalist & Onboarding Specialist
PathGroup
Nashville, TN
08.2014 - 03.2022
- Supported workforce operations in a regulated healthcare environment with emphasis on onboarding, compliance, scheduling support, and employee documentation
- Led onboarding and orientation processes while maintaining accurate personnel records and HR documentation
- Assisted with payroll processing, benefits administration, and HRIS system updates
- Partnered with leadership teams to support employee engagement, retention efforts, and workforce planning initiatives
- Maintained compliance with organizational policies, procedures, and employment regulations
- Generated reports and assisted with administrative tracking to improve operational efficiency and workforce accountability
- Provided training and support to employees regarding workplace procedures and operational expectations
Clinic Manager
Liberty Medical Clinic
Ripley, TN
06.2003 - 08.2014
- Managed daily operations including staffing coordination, scheduling, billing, workflow oversight, and administrative support
- Supervised employees, delegated responsibilities, conducted hiring support, and provided operational leadership
- Maintained compliance with clinic policies, procedures, and healthcare operational standards
- Improved operational consistency and efficiency through structured workflow processes and accountability measures
- Oversaw scheduling and administrative functions to support productivity and patient satisfaction
Education
Bachelor of Science - Health Sciences – Healthcare Leadership
University of Memphis
Master of Business Administration (MBA) - Business Administration
Middle Tennessee State University
05-2026
Skills
- Workforce Compliance & Staffing Management
- Scheduling Systems & Workforce Coordination
- Human Resources & Employee Onboarding
- Microsoft Excel & Office Suite
- Training & Staff Development
- Policy & Procedure Compliance
- Relationship Building & Communication
- Healthcare Operations Management
- Problem Solving & Strategic Support
- Microsoft Word & Outlook
- Electronic Scheduling Systems
- HRIS & Workforce Systems
- Workforce Tracking & Compliance Monitoring
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Group and individual instruction
- Interpersonal communication
- Subject matter expertise
- Program management
- Materials preparation
Certification
- Certified Phlebotomy Technician (CPT)
- Pharmaceutical Sales
Timeline
PST Floater / Trainer
LabCorp
03.2022 - Current
HR Generalist & Onboarding Specialist
PathGroup
08.2014 - 03.2022
Clinic Manager
Liberty Medical Clinic
06.2003 - 08.2014
Master of Business Administration (MBA) - Business Administration
Middle Tennessee State University
Bachelor of Science - Health Sciences – Healthcare Leadership
University of Memphis