Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Chambers

Memphis,TN

Summary

Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

7
7
years of professional experience

Work History

Certified Medical Assistant

Dr. Ruchika P. Sharma, MD
02.2022 - 01.2025
  • Assisted healthcare professionals by recording vital signs and ensuring a comfortable environment for patients.
  • Prepared examination rooms and maintained cleanliness, ensuring all necessary supplies and equipment were available.
  • Scheduled appointments, coordinated referrals, and managed patient records within an electronic health records system.
  • Supported administrative tasks by handling patient inquiries, verifying insurance information, and answering phone calls.

Medical Assistant/Receptionist

Gastro One
01.2018 - 02.2022
  • Delivered exceptional customer service, efficiently resolving inquiries and achieving high satisfaction levels.
  • Achieved a notable increase in customer satisfaction scores by implementing a personalized approach to issue resolution.
  • Collaborated with cross-functional teams to streamline processes, resulting in a significant reduction in response time.
  • Implemented a new training program for incoming representatives, leading to a decrease in onboarding time.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic, and health history to keep information current.

Medical Assistant Intern

Regional One Health Medical Center
11.2017 - 10.2018
  • Delivered exceptional service to customers daily, contributing to a significant increase in satisfaction scores through personalized issue resolution.
  • Collaborated with cross-functional teams to streamline processes, achieving a reduction in response time and enhancing overall efficiency.
  • Implemented a new training program for incoming representatives, resulting in a notable decrease in onboarding time and improved team readiness.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.

Education

CCMA/Certified Phlebotomist - Health Care Management

Professional Allied Health Institute
Memphis, TN
01.2022

High School Diploma - undefined

Memphis Academy of Health Science
Memphis, TN
01.2013

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Clinical documentation

Timeline

Certified Medical Assistant

Dr. Ruchika P. Sharma, MD
02.2022 - 01.2025

Medical Assistant/Receptionist

Gastro One
01.2018 - 02.2022

Medical Assistant Intern

Regional One Health Medical Center
11.2017 - 10.2018

High School Diploma - undefined

Memphis Academy of Health Science

CCMA/Certified Phlebotomist - Health Care Management

Professional Allied Health Institute

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Autumn Chambers