Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Work History
Medical Assistant
Vanderbilt Medical Center
Nashville, TN
11.2025 - Current
Assisted healthcare providers with examinations and procedures, optimizing workflow efficiency within the clinic.
Monitored vital signs and recorded patient information, maintaining accuracy for treatment plans.
Administered patient care and assisted in clinical procedures, ensuring high-quality service delivery.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Phlebotomist II
Baptist Medical Hospital
Jackson, MS
11.2020 - 02.2024
Assign assignments to Phlebotomists I.
Collected blood samples efficiently using venipuncture techniques and established protocols.
Ensured specimen integrity through proper labeling, handling, and transportation procedures.
Maintained accurate patient records and documentation in electronic medical systems.
Trained new staff on phlebotomy techniques and best practices for patient interaction.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Collaborated with healthcare teams to coordinate patient care and streamline processes.
Monitored inventory levels of supplies, ensuring availability for continuous operations.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant
Diabetes and Endocrine Institute
Jackson, MS
02.2018 - 10.2020
Assisted in patient intake, recording medical histories and vital signs efficiently.
Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
Educated patients on diabetes management, dietary guidelines, and medication adherence.
Administered injections and performed basic lab tests, ensuring safety protocols compliance.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Bolton Family Clinic
08.2018 - 10.2019
Verifies patient information by interviewing patients; recording medical history; confirming purpose of visit.
Prepares patients for examination by performing preliminary physical tests; taking vitals, reporting history summary.
Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
Verifies patient by reading patient identification.
Obtain blood specimens by performing venipunctures and capillary sticks.
Maintains specimen intergrity by using aseptic technique, following department procedures, observing isolation procedures.
Maintains safe, secure, and healthy work environment by establishing and following department procedures; complying with legal regulations.
Drug screens
EKG
Specimen processing
Registration
Sales Associate
Kroger
Vicksburg, MS
07.2015 - 02.2017
Assisted customers in product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to optimize store layout and accessibility.
Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
Collaborated with team members to restock shelves and manage inventory levels effectively.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Managed returns, exchanges and refunds in accordance with store policy.
Mentor
Kidz Express
Jackson, MS
08.2010 - 01.2012
Guided mentees in skill development and personal growth through structured feedback sessions.
Developed individualized mentoring plans to enhance learning outcomes and professional readiness.
Fostered a supportive environment, encouraging open communication and peer collaboration among participants.
Evaluated mentee progress regularly, providing actionable insights for improvement and goal setting.
Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Education
Associate of Applied Science - Medical Billing & Coding
Hinds Community College
Raymond, MS
07.2012
Diploma - Medical Assistant
Virginia College
Jackson, MS
05.2018
Certification
CPT- Certified Phlebotomist Technician
CCMA - Certified Clinical Medical Assistant
Most Compassionate Award
"True compassion does not come from wanting to help out those less fortunate than ourselves but from realizing our kinship with all beings." - Pema Chödrön