Lakia Henderson Mills
Pelham,AL
Summary
Dedicated Office Assistant with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Office Assistant
The Stamps Law Group
Bessemer, AL
01.2024 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
- Increased customer satisfaction by providing professional and courteous front desk support.
Preschool Teacher
Today Care Children's Center
Hoover, AL
02.2021 - 10.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained an organized, fun, and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Special Education Paraprofessional
Kelly Services & Spur Staffing Services
Homewood, AL & Huntsville, AL
10.2019 - 01.2021
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Alerted instructor to student behavior or issues requiring intervention.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Education
BBA - Business Administration
Faulkner University
Hoover, AL05.2022
Associate of Applied Science - Child Development
Wallace State Community College - Hanceville
Hanceville, AL05.2015
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Excel spreadsheets
- Clerical Support
- Professional and mature
Timeline
Office Assistant
The Stamps Law Group
01.2024 - Current
Preschool Teacher
Today Care Children's Center
02.2021 - 10.2023
Special Education Paraprofessional
Kelly Services & Spur Staffing Services
10.2019 - 01.2021
BBA - Business Administration
Faulkner University
Associate of Applied Science - Child Development
Wallace State Community College - Hanceville