Lakia Stewart
Summary
Results-driven Community Health Worker with expertise in conducting health screenings and facilitating patient referrals. Proven ability to navigate complex healthcare systems while fostering strong community relationships to promote health awareness and accessibility.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Health Worker
Bayview Medical Center
Baltimore
04.2025 - Current
- Educated community members on health resources and services available.
- Assisted with patient referrals to appropriate community resources.
- Conducted health screenings and collected patient information for assessments.
- Provided transportation assistance for clients attending medical appointments.
- Provided assistance with completing forms related to public benefits programs.
- Served as a liaison between healthcare providers and community organizations.
Community Health Worker
Baltimore Medical System
Baltimore
01.2024 - 02.2025
- Educated community members on health resources and services available.
- Assisted clients in navigating healthcare systems and insurance options.
- Coordinated outreach programs to promote disease prevention and healthy living.
- Facilitated support groups to encourage community engagement and wellness education.
- Collaborated with healthcare teams to address patient needs and concerns.
- Provided transportation assistance for clients attending medical appointments.
- Participated in outreach activities such as health fairs or community events.
- Assisted with patient referrals to appropriate community resources.
- Provided health education to clients about nutrition, physical activity and disease prevention.
Community Aide
The City of Baltimore
Baltimore
04.2023 - 11.2023
- Processed invoices and reconciled accounts for timely payments.
- Maintained accurate financial records using accounting software.
- Organized and filed documentation to ensure easy access to records.
- Handled customer inquiries regarding account statements and transactions promptly.
- Assisted in accounts receivable, payable and general ledger activities.
- Maintained accurate records of financial transactions.
- Assisted citizens with inquiries and provided information on city services.
Customer Service Representative
Level One Personnel
Columbia
04.2017 - 09.2017
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Managed customer inquiries regarding toll rates and payment options.
- Received and processed toll payments from customers.
- Issued refunds for incorrect toll payments to customers in a timely manner.
- Resolved discrepancies in toll payments through thorough investigations.
- Maintained accurate records of toll collections and daily operations.
- Ensured compliance with state regulations related to toll operations and safety standards.
- Coordinated with vendors to ensure timely delivery of supplies necessary for operations.
- Provided technical support for software applications related to the operation of automated toll systems.
Education
High School Diploma -
Harbor City High School
Baltimore, MD06-2003
Skills
- Patient navigation
- Community outreach
- Referral coordination
- Health screenings
- Health education
- Customer relationship management
Certification
- Certificate of Community Health Worker
Timeline
Community Health Worker
Bayview Medical Center
04.2025 - Current
Community Health Worker
Baltimore Medical System
01.2024 - 02.2025
Community Aide
The City of Baltimore
04.2023 - 11.2023
Customer Service Representative
Level One Personnel
04.2017 - 09.2017
High School Diploma -
Harbor City High School