Summary
Overview
Work History
Education
Skills
Militaryexperience
Affiliations
Certification
Websites
References
Timeline
Generic
LaKiesha Allen

LaKiesha Allen

Eaton Rapids,MI

Summary

  • Easily adaptable to new ideas, concepts, and responsibilities.
  • Self-motivated; ability to set effective priorities and implement decisions.
  • Ability to handle situations of a sensitive nature as they pertain to the public.
  • Continual development of interpersonal and communication skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Department Technician

State Of Michigan
Lansing, MI
04.2024 - Current

The incumbent of this position handles difficult telephone inquiries regarding advanced interpretation of driving status and eligibility of drivers, determines action on petitioners for restoration of driving privileges, orders to show cause, and other legal documents regarding driving privileges; schedules cases with hearing officers statewide, tracks Section cases before the courts, and performs other related functions.

Sole Owner/Operator

LaKiesha Charmaine, LLC
East Lansing, MI
11.2018 - Current
  • Mobile Notary Signing Agent, Professional Tax Preparer, Virtual Assistant, Author, Book Publisher, Nonprofit founder.

Customer Experience Representative

Aerotek (CATA)
Lansing, MI
08.2019 - 10.2019
  • Opened the CTC Booth, counted money, submitted financial reports, answered calls, sold bus passes, trip planning, balanced till.

Secretary

ExpressPros
Lansing, MI
03.2019 - 06.2019
  • Checked in patients, collected cash, maintained patient management system, processed medical/legal forms, assisted supervisor.

Claims Document Analyst

ExpressPros (The AF Group)
Lansing, MI
11.2018 - 02.2019
  • Analyzed documents, reviewed and added information, re-indexed documents, added legal matters, assisted with procedural documentation.

Account Clerk II

Ingham County
Mason, MI
01.2016 - 06.2018
  • Created policy and procedure for dog licensing, receipting delinquent tax payments, processing tax certifications.

Secretary IV/V

Lansing School District
Lansing, MI
03.2014 - 01.2016
  • Managed student records, prepared records for state audit, dispensed medication.

Secretary II/III

Lansing School District
Lansing, MI
11.2010 - 03.2014
  • Maintained student discipline and attendance records
  • Assisted with parents when needed
  • provided emotional support to students when needed

Office Manager

Office Team (Ross Medical Education Center)
Lansing, MI
08.2010 - 11.2010
  • Maintained attendance, organized award programs, processed graduate paperwork.

Paraprofessional

Leona Group (New City Academy)
Lansing, MI
03.2010 - 06.2010
  • Assisted classroom teacher with curriculum and discipline.

Family Member Services Coordinator / Office Assistant

Tabernacle of David
Lansing, MI
11.2007 - 10.2009
  • Created ministry policies, maintained membership database, conducted new member orientations.

Detention Officer

City of Lansing Police Department
Lansing, MI
05.2001 - 11.2006
  • Booked and released arrestees, maintained control, operated LEIN.

Education

Bachelor's Degree -

Ferris State University
05.2024

Associate's Degree -

Lansing Community College
05.2023

Certification -

LEAP's One & All Entrepreneur's Business Cohort 4
05.2021

ACT Work Keys Assessment Certification
03.2010

Certificate of Corrections -

Lansing Community College
12.1997

High School Diploma -

J.W. Sexton High School
06.1997

Skills

  • Computer Skills: MSWord, Microsoft Outlook, PowerPoint, Excel, Publisher, One Note, Google Docs
  • National Notary Association Certification
  • Notary2Pro Certification
  • Cross-Functional Communication
  • Customer Support
  • Troubleshooting
  • Cultural Awareness
  • Leadership
  • Flexible and Adaptable
  • Excellent Communication
  • Problem Resolution
  • Attention to Detail
  • Social Perceptiveness
  • Active Listening
  • Time Management

Militaryexperience

08/1998 - 02/1999, United States Army National Guard, Pvt. First Class

Affiliations

  • Active in Ministry
  • IEP Parent Advocate
  • Lifelong Learner

Certification

  • LEAP Small Business Owner
  • Ministry Ordination

References

References available upon request.

Timeline

Department Technician

State Of Michigan
04.2024 - Current

Customer Experience Representative

Aerotek (CATA)
08.2019 - 10.2019

Secretary

ExpressPros
03.2019 - 06.2019

Sole Owner/Operator

LaKiesha Charmaine, LLC
11.2018 - Current

Claims Document Analyst

ExpressPros (The AF Group)
11.2018 - 02.2019

Account Clerk II

Ingham County
01.2016 - 06.2018

Secretary IV/V

Lansing School District
03.2014 - 01.2016

Secretary II/III

Lansing School District
11.2010 - 03.2014

Office Manager

Office Team (Ross Medical Education Center)
08.2010 - 11.2010

Paraprofessional

Leona Group (New City Academy)
03.2010 - 06.2010

Family Member Services Coordinator / Office Assistant

Tabernacle of David
11.2007 - 10.2009

Detention Officer

City of Lansing Police Department
05.2001 - 11.2006

Bachelor's Degree -

Ferris State University

Associate's Degree -

Lansing Community College

Certification -

LEAP's One & All Entrepreneur's Business Cohort 4

ACT Work Keys Assessment Certification

Certificate of Corrections -

Lansing Community College

High School Diploma -

J.W. Sexton High School
LaKiesha Allen