Lakiesha Olden
Del Valle
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to member team goals.
Overview
4
4
years of professional experience
Work History
Ccr
Continuumgbl
12.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Driver
Delivery Drivers
06.2023 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Chef
Royal Fig Catering
04.2021 - 10.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Cooked memorable dishes that brought new customers into establishment.
Education
Associate of Applied Science - Medical Administrative Assistant
Southwestern College
Franklin, Ohio07.2010
Skills
- Critical thinking abilities
- Quality Assurance Techniques
- Decision-Making
- Professionalism
- Adaptive Problem Solving
Timeline
Driver
Delivery Drivers
06.2023 - 03.2024
Chef
Royal Fig Catering
04.2021 - 10.2022
Ccr
Continuumgbl
12.2020 - Current
Associate of Applied Science - Medical Administrative Assistant
Southwestern College