Lakiesha Sanders
Rancho Cucamonga,CA
Summary
To obtain a position with an established property mangement company that provides the opportunity for growth and advancement
Strong customer service skills Knowledge of office practices and procedures Strong attention to detail Excellent analytical, organizational and communication skills Proven ability to prioritize and handle multiple tasks in a challenging environment
Overview
26
26
years of professional experience
Work History
Business Manager
Conam Property Management
San Diego, CA
11.2013 - Current
- Building and maintaing positive relationships with the tenants
- Overseeing property improvment projects
- Ensuring the property is well-maintanied
- Converting inquires into lease agreements
- Handling budgets, rent collection, and financial reports
- Assisting Vendors
Customer Service
Citi Residential Lending
Ontario, CA
01.2004 - 01.2009
- Answering mortgage questions
- Assisted customers with getting their home out of foreclosure
- Taking customers financial information to see if they qualify for company programs
- Evaluate and analyze customer's status to work out payment plans to assist customers
Customer Service/Collections
Household Finance
Pomona, CA
01.1999 - 12.2003
- Taking inboud calls
- Evaluate and analyze customer's status
- Assisting customers with their mortgage accounts
- Assisting customers with payment plans to bring their loan current
Education
Diploma - Medical Coding and Billing
Everest College
Ontario, CA01.2009
General Education -
Chaffey High
Ontario, CA01.1994
Skills
- Windows 95
- Microsoft Excel
- Word
- Customer service
- Collections
- Type 65 wpm
- 10 key 30 wpm
- Excel
Volunteer Experience
Ontario Senior Center, 2010, Reviewed Medicare plans, policies, and procedures with seniors.
Timeline
Business Manager
Conam Property Management
11.2013 - Current
Customer Service
Citi Residential Lending
01.2004 - 01.2009
Customer Service/Collections
Household Finance
01.1999 - 12.2003
Diploma - Medical Coding and Billing
Everest College
General Education -
Chaffey High
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