Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lakin Strickland

Louisville,MS

Summary

Digital Solutions Advocate at C Spire with experience in client affairs and analytical reasoning. Expert in troubleshooting and account management, I consistently enhance customer satisfaction while efficiently handling multiple inquiries. Skilled in document review, I leverage my ability to relate to people in order to drive sales and improve service.

Overview

2
2
years of professional experience

Work History

Digital Solutions Advocate

C Spire
Ridgeland, MS
09.2022 - 08.2023

I worked with multiple customers at a time, assisting them through chat with troubleshooting, bill payment, and account inquiries.

Sales Associate

C Spire
Louisville, MS
11.2021 - 08.2022

I assisted customers that came in store with account inquiries, troubleshooting, bill payment, and selling inventory.

Education

Associate Of Arts - Liberal Arts

East Mississippi Community College
Scooba, MS
12.2019

High School Diploma -

Neshoba Central High School
Philadelphia, MS
05.2018

Skills

  • Document filing
  • Document review
  • Analytical reasoning
  • Client representation

Accomplishments

I passed the Mississippi MLO safe exam in June of 2023 with a score of 86%

Timeline

Digital Solutions Advocate

C Spire
09.2022 - 08.2023

Sales Associate

C Spire
11.2021 - 08.2022

Associate Of Arts - Liberal Arts

East Mississippi Community College

High School Diploma -

Neshoba Central High School
Lakin Strickland