
Digital Solutions Advocate at C Spire with experience in client affairs and analytical reasoning. Expert in troubleshooting and account management, I consistently enhance customer satisfaction while efficiently handling multiple inquiries. Skilled in document review, I leverage my ability to relate to people in order to drive sales and improve service.
I worked with multiple customers at a time, assisting them through chat with troubleshooting, bill payment, and account inquiries.
I assisted customers that came in store with account inquiries, troubleshooting, bill payment, and selling inventory.
I passed the Mississippi MLO safe exam in June of 2023 with a score of 86%