Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaKisha Clayborn

West Hyattsville,MD

Summary

Proven Customer Service Assistant at Royal Farms, adept in cash handling and complaint resolution, enhanced customer satisfaction through effective consultation and teamwork. Fostered trust and loyalty, significantly improving the customer experience. Skilled in maintaining a safe, organized environment, demonstrating a strong blend of technical and interpersonal abilities.

Overview

1
1
year of professional experience

Work History

Server

IHOP
Laurel, MD
03.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Assistant

Royal Farms
6901 Van Dussen RD, Laurel, MD
08.2023 - 03.2024
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.

Education

GED - Basics

Booker T Washington High School
Memphis, TN
05.2000

Skills

  • Cash Handling
  • Complaint Handling
  • Customer Consultation
  • Complaint resolution
  • Documentation And Reporting
  • Assertiveness
  • Teamwork and Collaboration
  • Understanding Customer Needs
  • Store maintenance

Timeline

Server

IHOP
03.2024 - 08.2024

Customer Service Assistant

Royal Farms
08.2023 - 03.2024

GED - Basics

Booker T Washington High School
LaKisha Clayborn