Lakisha D. Johnson
Covington,GA
Summary
Operations and logistics professional with 15+ years of experience in waste management, fleet coordination, and scale operations. Proven ability to support high-volume operations, optimize routing processes, and ensure compliance with safety and environmental standards. Strong background in team support, data tracking, and system management, with hands-on experience across multiple operational platforms. Known for improving efficiency, maintaining accuracy, and supporting seamless daily operations across multiple sites.
Overview
27
27
years of professional experience
Work History
Operations Specialist / Data Specialist / Scale Master
Waste Management (formerly Advanced Disposal)
Lithonia/Jackson, GA
08.2010 - Current
- Support daily operations for high-volume waste management sites, ensuring efficient routing, dispatch accuracy, and service completion
- Coordinate and sequence service routes, ensuring accurate driver assignments and timely completion of pickups
- Monitor and update operational systems including OPUS, MAS, and Resource Center to maintain real-time accuracy
- Conduct Smart Truck audits and review operational data to support efficiency and compliance initiatives
- Generate and manage daily operational reports including cash reconciliation, vehicle tracking, and efficiency reporting
- Train and onboard new scale operators on Fastlane systems and operational procedures
- Assisted in implementation and setup of unattended scale (UA) kiosks at multiple sites, improving traffic flow and operational efficiency
- Provide cross-site operational support, traveling to multiple locations as needed
- Act as point of contact for internal teams and county personnel to resolve service issues and ensure customer satisfaction
- Support payroll processing through Kronos time coding and employee record updates
- Ensure completion of missed pickups and extra service requests, maintaining service quality standards
Scale House Operator / Clerk
Pratt Industries
Conyers, GA
05.2007 - 09.2010
- Managed inbound and outbound truck scale operations in a fast-paced recycling facility
- Maintained accurate delivery, shipping, and receiving logs
- Utilized Waste Trak XP system for scheduling and load tracking
- Communicated with drivers and customers via phone and radio to coordinate logistics
- Prepared daily batch and receiving reports with high accuracy
Correctional Officer II
Georgia Department of Corrections
Conyers, GA
11.1999 - 04.2007
- Maintained safety and security within a high-risk environment through strict adherence to procedures
- Supervised inmate activities and ensured compliance with institutional regulations
- Conducted inspections and reported on safety and behavioral issues
- Escorted and transported inmates securely
- Supported rehabilitation efforts and conflict resolution
Education
High School Diploma -
Ramstein American High School
Ramstein, GermanySkills
- Route Coordination & Optimization
- Fleet & Scale Operations
- Safety & Compliance Support
- Data Tracking & Reporting
- Team Training & Development
- Customer & Municipal Coordination
- Multi-Site Operations Support
- Systems: Trux, Fastlane, OPUS, MAS, Kronos
Timeline
Operations Specialist / Data Specialist / Scale Master
Waste Management (formerly Advanced Disposal)
08.2010 - Current
Scale House Operator / Clerk
Pratt Industries
05.2007 - 09.2010
Correctional Officer II
Georgia Department of Corrections
11.1999 - 04.2007
High School Diploma -
Ramstein American High School
Additional Strengths
- Strong multitasking and organizational skills in high-volume environments
- Excellent communication across teams, drivers, and external partners
- Proven reliability in handling time-sensitive operational demands