LaKisha Erwin
Vero Beach
Summary
Senior Director and entrepreneur with extensive experience in leading diverse teams of therapists and clinical staff nationwide. Proven track record in executing strategic initiatives that enhance operational efficiency and align with organizational objectives. Focused on fostering teamwork and community engagement to improve service delivery outcomes.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Senior Director - Clinical, Quality Risk and Opera
Talkspace
Remote
09.2018 - Current
- Supervise over 350 therapists and support clinical staff.
- Led strategic planning initiatives to align departmental goals with company vision.
- Managed cross-functional teams to enhance collaboration and drive project success.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
Owner/Licensed Clinical Psychologist
A Fulfilled Life International
Vero Beach
01.2018 - Current
- Developed personalized wellness programs tailored to diverse client needs.
- Coordinated workshops and events to boost member engagement and education.
- Oversaw daily operations, ensuring program delivery and service excellence.
- Trained and mentored staff on best practices in client service and wellness coaching.
- Implemented marketing strategies to enhance service promotion and brand awareness.
- Ensured compliance with local, state, and federal regulations.
- Managed business operations, including staff hiring and training.
- Formulated strategic plans to improve profitability and operational efficiency.
Executive Director
Sequal Care of Florida
Vero Beach
07.2018 - 08.2021
- Developed strategic initiatives to enhance organizational effectiveness and community impact.
- Oversaw staff development programs to enhance team skills and performance.
- Advocated for community needs at public forums and stakeholder meetings effectively.
- Facilitated communication between board members and staff to align goals and objectives.
- Cultivated relationships with key stakeholders, sponsors, partners, and community leaders.
- Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
Education
Ph.D. - Metaphysical Counseling - Intergenerational Trauma
University of Sedona
Sedona, AZ01-2024
Associate of Science - Business Administration And Management
Indian River State College
Ft. Pierce, FL01-2022
Master of Science - Mental Health Counseling
Capella Universe
Minneapolis01-2015
Bachelor of Arts - Business Administration And Management
Capella University
Minneapolis01-2011
Bachelor of Science - Biblical Studies
Trinity Theological Seminary Of South FL
Ft. Pierce, FL01-2008
High School Diploma -
Vero Beach High School
Vero Beach06-1999
Ph.D. - Industrial Organizational Psychology
Regent University
Virginia Beach, VASkills
- Critical thinking
- Project management
- Performance metrics
- Business strategy
- Global business
Certification
Licensed Mental Health Counselor - Florida
Accomplishments
Black Therapist International
Timeline
Senior Director - Clinical, Quality Risk and Opera
Talkspace
09.2018 - Current
Executive Director
Sequal Care of Florida
07.2018 - 08.2021
Owner/Licensed Clinical Psychologist
A Fulfilled Life International
01.2018 - Current
Ph.D. - Metaphysical Counseling - Intergenerational Trauma
University of Sedona
Associate of Science - Business Administration And Management
Indian River State College
Master of Science - Mental Health Counseling
Capella Universe
Bachelor of Arts - Business Administration And Management
Capella University
Bachelor of Science - Biblical Studies
Trinity Theological Seminary Of South FL
High School Diploma -
Vero Beach High School
Ph.D. - Industrial Organizational Psychology
Regent University