LaKisha Ferebee
Norfolk
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Bone Fish Grill
Virginia Beach
10.2025 - Current
- Provided excellent customer service by engaging with guests and addressing needs.
- Maintained cleanliness and organization of bar area and equipment.
- Prepared and mixed beverages following standard recipes and customer preferences.
- Handled cash transactions accurately during busy shifts.
- Followed safety and health regulations to ensure a safe work environment.
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Pool Bartender
Marriott Spring Hill Suits
Virginia Beach
03.2025 - 10.2025
- Prepared and served a variety of beverages to poolside guests.
- Maintained cleanliness and organization of the bar area.
- Assisted guests with menu selections and drink recommendations.
- Ensured compliance with health and safety regulations at all times.
- Collaborated with kitchen staff to coordinate food and drink orders.
- Trained new staff on bar operations and customer service standards.
- Prepared alcoholic and non-alcoholic beverages for guests in accordance with standard recipes.
- Maintained cleanliness and sanitation of bar area, equipment, and glassware.
Bartender
Rivers Casino
Portsmouth
10.2022 - 01.2025
- Prepared and served a variety of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Trained new bartenders on drink preparation and customer service standards.
- Adhered to health and safety regulations while serving food and drinks.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Medical Assistant
Dr. Skee's Family Practice
Norfolk
04.2013 - 02.2019
- Assisted with patient intake and medical history documentation.
- Managed appointment scheduling and patient follow-ups efficiently.
- Administered medications and vaccinations under physician supervision.
- Conducted basic laboratory tests and processed samples accurately.
- Provided patient education on treatment plans and health maintenance.
- Maintained medical records in compliance with privacy regulations.
- Collaborated with healthcare team to support patient care initiatives.
Education
Bachelor of Science - Physical Therapy
Norfolk State University
Norfolk, Virginia, VA06-2009
High School Diploma -
Hickory High School
Chesapeake, VA06-2005
Skills
- Beverage preparation
- Cash handling
- Menu knowledge
- Health and safety compliance
- Customer engagement
- Order processing
- Effective communication
- Time management
- Adaptability in service
- Bar service preparation
- Bar operations management
- Bar restocking
- Highly reliable
- Strong multitasking
- Excellent judgment
- Patience and tolerance
Certification
Virginia Lottery Gaming Licenses
Timeline
Bartender
Bone Fish Grill
10.2025 - Current
Pool Bartender
Marriott Spring Hill Suits
03.2025 - 10.2025
Bartender
Rivers Casino
10.2022 - 01.2025
Medical Assistant
Dr. Skee's Family Practice
04.2013 - 02.2019
Bachelor of Science - Physical Therapy
Norfolk State University
High School Diploma -
Hickory High School