LAKISHA GASKINS
CarMax Superstore
Laurel,MD
1
Language
1
Certification
19
years of professional experience
Experienced administrative and accounting professional with over 15+ years supporting business operations, financial administration, and customer service. Proficient in QuickBooks, accounts payable/receivable, bank reconciliation, invoicing, bookkeeping, Microsoft Excel, scheduling, and records management, with a strong track record of managing priorities and maintaining confidentiality.
Work History
Business Office Associate
10 Years 1 Month- Processed multiple payment types, counted funds, prepared deposits, and supported cash-control procedures
- Supported daily business office operations, customer transactions, paperwork, and administrative functions
- Coordinated competing priorities across multiple departments, ensuring accurate and timely completion of tasks
- Resolved customer concerns through multi-line telephone system, providing professional and efficient service
- Performed data entry in Microsoft Excel and company systems, researching and reconciling discrepancies to maintain accurate records
- Operated a multi-line telephone system to resolve customer concerns and deliver professional customer service
Accounting Assistant
9 Years 6 Months- Processed accounts payable and receivable transactions, including invoices, payments, billing, and financial documentation
- Processed accounts payable and receivable transactions, ensuring timely and accurate handling of invoices, payments, and billing
- Performed bank reconciliations and reviewed financial records to identify and resolve discrepancies
- Handled bookkeeping, payment processing, data entry, and general accounting operations
- Created and maintained financial spreadsheets, records, and supporting documentation
- Compiled documentation and verified account balances to support month-end and year-end closing activities
- Monitored and updated vendor contracts and payment terms, enhancing cash flow management and financial stability
- Compiled documentation and verified account balances, facilitating accurate month-end and year-end closing activities
- Recorded Doctor expense reimbursements, ensuring compliance with company policies and timely processing
- Maintained organized financial files and managed confidential financial information with professionalism
Administrative Assistant / Medical Receptionist
7 Years 3 Months- Managed phones, appointments, calendars, patient records, correspondence, faxes, and office documentation to ensure seamless office operations
- Prepared documents and maintained filing systems to support efficient front-office administrative functions
- Verified insurance, collected co-pays, and assisted with billing while maintaining accurate electronic medical records for streamlined patient processing
- Handled confidential information in compliance with HIPAA requirements
Education
High School Diploma
Skills
QuickBooks
Accounts Receivable
Invoicing
Billing
Financial Records
Scheduling
Records Management
Multi-Line Telephone Systems
Microsoft Excel
Cash Handling
Accounts Payable
Bank Reconciliation
Payment Processing
Bookkeeping
Data Entry
Calendar Management
Document Preparation
Customer Service
Word
Customer Inquiry Resolution
Certification
Maryland State Notary
LANGUAGES
English
Personal Information
Title: Business Office Associate
Timeline
Business Office Associate
CarMax Superstore
09.2016 - CurrentRead More
Accounting Assistant
The Neurology Center P.A.
01.2015 - 07.2024Read More
Administrative Assistant / Medical Receptionist
The Neurology Center P.A.
10.2007 - 01.2015Read More
Theodore Roosevelt High School
High School Diploma
Read More