Lakisha Thomas
Cleveland Heights,Ohio
Summary
Medical administrative professional seeking opportunities to utilize relevant and recent education and experiences in administrative functions.
Overview
18
18
years of professional experience
Work History
Operating Room Assistant
Surburban Health Medical Center
1611 South Green Rd
01.2024 - Current
- Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Complied with all relevant regulations and guidelines to maintain a safe working environment at all times within the operating room setting.
- Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
Customer Service Professional
HGS
12.2020 - Current
- Claims Adjustment, Processor of various forms- LTD, STD, ADA, FMLA & Medical Leave Act, Customer Service, Inbound-Outbound Calls
Instructor
ABC JUMP Daycare Center
11.2006 - 12.2012
- Provided immersive childcare experience including structured instruction, meal preparation, and administrative team support
- Documented child interaction, learning programs, and more
- Communicated with administrative team and parents to provide top-tier childcare services.
Education
Health Services Administration Bachelor of Science -
12.2024
Medical Administrative Assistance Diploma -
12.2020
Administrative Diploma -
12.2018
Skills
- Microsoft Office
- Customer Service
- Medical Scheduling
- Medical Records Management
- Insurance Verification
- Patient Enrollment
- Empathetic Decision Making
- Electronic Health Records
- HIPAA Regulations
- Operating room preparation
- Room turnover
- Strong Communication Skills
- Surgical equipment knowledge
- Professionalism and Ethics
- Medical terminology understanding
- Infection control protocols
- Critical thinking aptitude
- Medication Administration
- Multitasking Abilities
2868 Noble Rd apt 3
Cleveland Heights
State
Ohio
Street
3312 Desota Avenue
Timeline
Operating Room Assistant - Surburban Health Medical Center
01.2024 - Current
Customer Service Professional - HGS
12.2020 - Current
Instructor - ABC JUMP Daycare Center
11.2006 - 12.2012
Valley College - Health Services Administration Bachelor of Science,
Valley College - Medical Administrative Assistance Diploma,
Valley College - Administrative Diploma,