Lakisha Wooten
Rosharon
Summary
Well-respected professional who has a strong background in people development, retail sales, multi-unit leadership, and global partnerships. Exceptional ability to understand business needs, relationship building, and strong partnerships while keeping internal and external customers first. Proven ability to source, select develop and secure top-notch candidates while exceeding in key performance initiatives.
Expert Business Partner focused on improving business outcomes with proactive approach and skills in process analysis, business problem-solving and cross-functional collaboration. Leverages business data to understand operations and develop solution-oriented strategies.
Overview
15
15
years of professional experience
Work History
Business Partner Manager
T-Mobile
Rosharon
12.2018 - 01.2025
- Developed KPIs which enabled tracking of employee productivity levels.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Cultivated relationships with key stakeholders to increase collaboration across departments.
- Developed and implemented strategies to improve operational performance, customer satisfaction and business growth.
- Researched industry trends in order to develop innovative solutions that would enable the company's growth.
- Organized corporate events such as conferences or workshops aimed at increasing brand awareness.
- Facilitated communication between cross-functional teams throughout the organization.
- Implemented successful business strategies to increase revenue and target new markets.
District Manager
T-Mobile (KCI wireless)
Houston
12.2016 - 12.2018
- Cover 15 stores across Houston Metro and outline area
- Implemented key initiatives within my Market that is now implemented across the company
- Grand opened over 10 locations across Houston
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Identified and developed top talent to promote performance-oriented culture.
- Performed periodic risk assessments of stores within the district to identify potential safety hazards.
- Conducted market research and reported on competitors.
- Created and maintained productive relationships with key stakeholders in the district.
High Volume Store Director
T-Mobile COR
Houston
10.2009 - 01.2016
- Managed over 25 associates with a volume of over 18,000 footsteps per month.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Performed regular audits of store operations to identify any areas for improvement or cost reduction initiatives.
- Developed and implemented successful marketing campaigns to increase store sales.
- Conducted weekly meetings with staff members to ensure that goals were being met in a timely manner.
- Maintained a high level of customer service standards across all departments in the store.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Structured HR consulting services to support clients during organizational developments and changes.
- Monitored employee performance and identified performance gaps for corrective action.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
Master of Arts - Organizational Leadership
University of Arizona
07.2023
Bachelor of Arts - International Business
University of Arizona
12.2021
Associate of Arts -
Houston Community College
Houston, TX05.2014
Skills
- Results Focus
- Talent development
- Stakeholder engagement
- Team collaboration
- Conflict resolution
- Organizational development
- Strategic planning
- Client relationship management
Volunteer Experience
- Boys and Girls Club
- Food Bank
- Area Pop Warner
- International Festivals
- Pride Volunteer (domestic and international)
Timeline
Business Partner Manager
T-Mobile
12.2018 - 01.2025
District Manager
T-Mobile (KCI wireless)
12.2016 - 12.2018
High Volume Store Director
T-Mobile COR
10.2009 - 01.2016
Master of Arts - Organizational Leadership
University of Arizona
Bachelor of Arts - International Business
University of Arizona
Associate of Arts -
Houston Community College