Lakita Clark
Hampton,GA
Summary
Dedicated bus driver with a strong focus on safety compliance and customer service. Proven track record of conducting thorough pre-trip inspections and delivering pleasant rides while adhering to traffic regulations.
Overview
24
24
years of professional experience
Work History
Bus Driver
Lufkin Transportation
Lufkin, Texas
10.2001 - 12.2025
- Operated buses safely along designated routes in compliance with traffic laws.
- Conducted pre-trip inspections to ensure vehicle safety and functionality.
- Assisted passengers with boarding, disembarking, and securing mobility devices.
- Communicated effectively with dispatch regarding route changes and delays.
- Maintained cleanliness and organization of the bus interior throughout shifts.
- Managed passenger behavior to promote a safe and respectful environment.
- Completed accurate log entries for mileage, fuel usage, and incidents daily.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Collaborated with team members to improve service efficiency and safety protocols.
- Verified that all passengers were seated before operating the bus.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Greeted customers in a friendly manner when boarding the bus.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Provided route, schedule and fare information to passengers.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Facilitated smooth passenger loading and unloading at designated route stops.
- Complied with local traffic regulations and safety requirements for bus operation.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Announced stops clearly to help passengers disembark at correct locations.
- Regulated heating, lighting and ventilating systems for passenger comfort.
Cashier/Tray Passer
Sodexo
Lufkin, Texas
06.2007 - 07.2013
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of checkout area.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and electronic payments securely.
- Collaborated with team members to improve service delivery.
- Managed inventory by restocking shelves as needed.
- Implemented company policies for customer service excellence.
- Resolved customer complaints with empathy and professionalism.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
Education
GED -
Perry Center AE
Jonesboro, GA07-2026
Skills
- Customer service
- Route navigation
- Vehicle inspection
- Team collaboration
- Safety compliance
- Time management
- Safety-focused
- Dependability and punctuality
- Pre-trip inspections
- Passenger interaction
- Local routes
- Wheelchair lift operation
- Navigation and road safety
- Bus maintenance
- Defensive driving
- Local traffic laws
- Route planning
- Clean driving record
- Transporting students
- Vehicle inspections
- First aid
- Patience under pressure
Timeline
Cashier/Tray Passer
Sodexo
06.2007 - 07.2013
Bus Driver
Lufkin Transportation
10.2001 - 12.2025
GED -
Perry Center AE