Lakitsha Fly
Glenwood,IL
Summary
Accomplished Site Manager with a focus on team leadership, quality assurance, and operational efficiency. Proven track record in optimizing resources and enhancing profitability through effective site management.
Overview
26
26
years of professional experience
Work History
Site Manager
Extra Space Storage
11.2020 - Current
- Managed site budget, optimizing resource allocation to enhance profitability.
- Implemented process improvements that increased operational efficiency and reduced costs.
- Oversaw daily operations, ensuring compliance with company policies and safety regulations.
- Trained and mentored staff, fostering a culture of teamwork and accountability.
Cashier
Walmart
04.2003 - 11.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through regular reconciliations.
- Assisted in training new cashiers on operational procedures and customer interaction standards.
Cashier
Target
10.2000 - 07.2002
- Implemented strategies to enhance checkout speed, improving overall customer satisfaction.
- Collaborated with team members to streamline operations during peak hours, minimizing wait times.
- Monitored inventory levels at registers, reporting discrepancies to management for timely resolution.
- Developed strong rapport with customers, fostering loyalty and repeat business through effective communication skills.
Education
High School Diploma -
Olive Harvey
Chicago, ILSkills
- Team leadership
- Site inspection and management
- Problem-solving
- Quality assurance
Timeline
Site Manager
Extra Space Storage
11.2020 - Current
Cashier
Walmart
04.2003 - 11.2015
Cashier
Target
10.2000 - 07.2002
High School Diploma -
Olive Harvey