Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Lakiya Fleming

Norwalk ,CT

Summary

My name is lakiya Fleming I am 21 years old, I graduated from Training Direct in Bridgeport CT, to become a Certified CNA. I went and took my state test and passed now I’m a licensed CNA. I been going to school for 7 weeks , I passed all my tests, I’m also a team player. I work really well with patients and my fellow classmates , I love to help. Although I never worked as a CNA I do have a few vouchers that seen my work, and knows I love to help and care for others.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Cassena Care
06.2022 - 10.2023
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Cashier

Walmart
05.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Welcomed customers and helped determine their needs.

Education

License, Certified CNA - Nursing

Norwalk Community College
Norwalk, CT
06.2022

Skills

  • Customer Service
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Issue Resolution
  • Complex Problem-Solving

Certification

Certified Nurse Assistant.

Timeline

Cashier

Walmart
05.2023 - Current

Receptionist

Cassena Care
06.2022 - 10.2023

License, Certified CNA - Nursing

Norwalk Community College
Lakiya Fleming