Lakota Miller
Springfield,MA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Patient Registration Specialist III
CoxHealth Hospital
07.2022 - Current
- Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
- Completed registration paperwork, verifying accurate patient information.
- Assisted in processing patient payments via cash, checks and credit cards.
- Entered patient information into payment system accurately for billing purposes.
- Upheld HIPAA regulations and standards for protecting patient information.
Stock Associate
CoxHealth Hospital
08.2021 - 07.2022
- Maintained effective team member communication.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained stockroom records and generated reports for management.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Patient Registration Specialist III
CoxHealth Hospital
08.2020 - 08.2021
- Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
- Completed registration paperwork, verifying accurate patient information.
- Assisted in processing patient payments via cash, checks and credit cards.
- Updated patient contact information to support accurate electronic medical records.
- Entered patient information into payment system accurately for billing purposes.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
Patient Transporter
CoxHealth Hospital
08.2019 - 08.2020
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
Patient Safety Assistant
CoxHealth Hospital
11.2018 - 08.2019
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
High School Diploma -
Hermitage High School
Hermitage, MO05.2014
Skills
- Documentation and Reporting
- Demographics Information
- Insurance Verification
- Problem Solving
- Effective Communication
- Medical Terminology
- Time Management
- HIPAA Compliance
- Record Keeping
- File Maintenance
- Registration Data Intake
- Active Listening
Timeline
Patient Registration Specialist III
CoxHealth Hospital
07.2022 - Current
Stock Associate
CoxHealth Hospital
08.2021 - 07.2022
Patient Registration Specialist III
CoxHealth Hospital
08.2020 - 08.2021
Patient Transporter
CoxHealth Hospital
08.2019 - 08.2020
Patient Safety Assistant
CoxHealth Hospital
11.2018 - 08.2019
High School Diploma -
Hermitage High School
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