Lakota Wilson
Antioch,TN
Summary
Dynamic Sales Associate Manager at Metro by T-Mobile with proven expertise in team leadership and customer relationship management. Successfully trained new associates, enhancing product knowledge and sales techniques. Adept at problem-solving and utilizing Microsoft Word to create impactful reports, driving sales growth and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate Manager
Metro by T-Mobile
Murfreesboro, TN
09.2023 - 01.2026
- Led team to achieve sales goals through effective coaching and training.
- Trained new associates on product knowledge and sales techniques.
- Created reports on customer service, sales activities, and inventory levels.
- Conducted weekly training sessions for new sales associates.
Cashier
TA Travel Center
Franklin, TN
02.2022 - 08.2022
- My obligations at this employer were to restock all hot foods anytime they were low for the customers.
- Also to set up shower times and parking availability for any truck drivers.
- Any other time during the day I worked the cash register.
In Home Caregiver
At Home Healthcare TN
Nashville, TN
01.2019 - 06.2021
- To care, cook, clean, and help with any necessary tasks my clients may need.
- Daily, I was expected to document all activity or complications during the day.
- I ran to get them groceries when necessary, but sometimes all they wanted or needed was some extra company to keep an eye out.
- Developed individualized care plans based on client needs and preferences.
Security Officer
Allied Universal
Nashville, TN
07.2020 - 01.2021
- Conducted regular patrols to identify and report suspicious activities.
- I also filled out paperwork stating who all came in and out during the work period and if there were any issues.
- Monitored premises to ensure safety and security for all personnel.
- Provided exceptional customer service to enhance client satisfaction and safety.
Education
High school diploma -
Fred J Page High School/ Penn foster
Franklin, TNSkills
- Computer skills
- Communication skills
- Problem solving
- Customer service and support
- Microsoft Word proficiency
- Product knowledge
- Customer relationship management
- Team leadership
- Social media marketing
- Project management
Languages
Spanish, Intermediate
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate Manager
Metro by T-Mobile
09.2023 - 01.2026
Cashier
TA Travel Center
02.2022 - 08.2022
Security Officer
Allied Universal
07.2020 - 01.2021
In Home Caregiver
At Home Healthcare TN
01.2019 - 06.2021
High school diploma -
Fred J Page High School/ Penn foster