Anjela Salazar
Hayward,CA
Summary
Hello ! my name is Angela I have a very joyful personality and truly helpful as I am bilingual truly helps. It was such a relief to most customers as they felt like they relate more to me and felt safer with me fixing their problems and suggesting something adequate to what they were looking for. I do great working as a team work but also wonderful as a solo .I have Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. I as well have invoice experience as I was in charge of the store. Over all I do feel like my presence in the business did make a difference as it enhanced more loyal customers and uplifted the rating of multiple locations.
Overview
4
4
years of professional experience
Work History
Sales Associate Manager
Metro by T-Mobile
Hayward, CA
03.2020 - 08.2024
- Developed and implemented strategies to increase sales revenue.
- Conducted weekly training sessions for new sales associates.
- Monitored daily performance of team members and provided feedback.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Tracked customer orders to ensure timely delivery of goods and services.
- Provided technical support to customers when needed.
- Utilized various software applications to process orders efficiently.
- Developed promotional materials such as flyers and brochures outlining product features and benefits.
- Researched competitive markets to determine best practices in pricing, promotions, advertising.
- Assisted with planning special events at the store like holiday celebrations or promotional days.
- Managed inventory levels by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed.
- Collaborated with marketing team to develop effective campaigns that increased brand awareness.
- Implemented safety procedures in accordance with company policies.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Achieved company growth and brand development through market expansion and sales.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- managed basic and advanced computer skills database management, enterprise systems, coding and programming, presentation software, social media skills, and hardware skills.
Education
High School Diploma -
Brankwitz High School
Hayward, CASkills
- Performance Reviews
- Recruitment
- CRM Software
- Social Media Marketing
- Sales Team Leadership
- Customer Engagement
- Strategic Planning
- Sales Planning
- KPI Tracking
- Business Planning
- New Business Development
- Staff Management
- Order Management
- Database Management
- Excellent communication skills
- Product Knowledge
- Resolution-oriented
- Exceptional multi-tasker
- Market research, forecasting, and analysis
- Issue diagnosis and resolution
- Application software testing
- Customer Service
- Operational Excellence
- Innovation management
- Document Management
- Excel skills
- Computer skills
Timeline
Sales Associate Manager
Metro by T-Mobile
03.2020 - 08.2024
High School Diploma -
Brankwitz High School