Lakreisha Little
Kingwood,TX
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
J H Foster Trucking
01.2015 - 03.2024
- Oversaw shipment coordination, resulting in improved punctuality of deliveries and heightened customer satisfaction
- Executed administrative enhancements and streamlined processes, achieving 30% boost in operational efficiency
- Formulated and applied cost-effective logistics plans, aligning with industry regulations and fostering better team communication
- Administered scheduling operations, securing 95% rate of on-time or ahead-of-schedule deliveries and refined material receiving procedures for increased efficiency
- Managed financial responsibilities, including upkeep of general ledgers and processing of accounts payable.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Studied data to identify trends and patterns in transportation activity.
Security Officer
Allied Universal
03.2010 - 12.2014
- Conducted comprehensive inspections for visitors, enforcing strict security protocols in sensitive zones
- Provided security training support and maintained operational standards through consistent patrols and infrastructure monitoring
- Managed CCTV surveillance, ensuring extensive area coverage and immediate reporting of security incidents.
- Conducted 6 training sessions for new security personnel to facilitate compliance with security protocols.
- Greeted 100 or more guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Education
AAS, Logistic Management -
Lone Star College
Houston, TX04.2021
AAS, Business Office Management -
Remington College
Houston, TX07.2014
Skills
- Administrative & Clerical
- Project Management
- Problem-Solving
- Time Management
- Customer Service
- Prioritization
- Operating Systems
- Troubleshooting
- Technical Support
- Service Desk Man
- Communication Skills
- Telephone Etiquette
- Computer Skills
- Office Administration
- Data Entry
Certification
First Line Logistics Leader, Houston, TX, 04/2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Timeline
Logistics Coordinator
J H Foster Trucking
01.2015 - 03.2024
Security Officer
Allied Universal
03.2010 - 12.2014
AAS, Logistic Management -
Lone Star College
AAS, Business Office Management -
Remington College
First Line Logistics Leader, Houston, TX, 04/2021
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