Summary
Overview
Work History
Education
Skills
Timeline
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Lakrissia Glover

Waco ,TX

Summary

Dedicated healthcare professional with experience at Ascension Providence Hospital, skilled in patient care and vital signs monitoring. Known for compassionate communication and enhancing patient satisfaction through attentive support. Proven ability to maintain HIPAA compliance while collaborating effectively with teams to streamline processes and ensure optimal patient outcomes.

Overview

9
9
years of professional experience

Work History

Cna

Shiftkey
11.2020 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Unit Clerk

Ascension Providence Hospital
11.2020 - 04.2025
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.

Central Supply Technician

Home Heath Care
04.2021 - 11.2023
  • Conducted thorough inspections of incoming shipments, verifying accuracy and quality of products received.
  • Performed preventative maintenance on medical equipment, extending its lifespan while ensuring optimal functionality during patient care procedures.
  • Maintained a clean and organized work environment, ensuring easy access to necessary supplies for medical staff.
  • Increased efficiency in the central supply department by streamlining inventory management processes.

CNA Coordinator

Girling Home Health
01.2017 - 01.2019
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Receptionist

Kim Shop
01.2016 - 05.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Temple High School
Temple, TX
12.2013

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Basic life support
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Electronic charting

Timeline

Central Supply Technician

Home Heath Care
04.2021 - 11.2023

Cna

Shiftkey
11.2020 - Current

Unit Clerk

Ascension Providence Hospital
11.2020 - 04.2025

CNA Coordinator

Girling Home Health
01.2017 - 01.2019

Receptionist

Kim Shop
01.2016 - 05.2018

Temple High School

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Lakrissia Glover