Lakshesh Luhana
Glen Rose,TX
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hotel Clerk
Quality Inn & Suites
11.2020 - Current
- Prepared reports on guest satisfaction levels and other metrics.
- Coordinated with vendors for repair and maintenance of hotel.
- Supported event planning efforts by coordinating logistics for group bookings, including meeting spaces setup and catering arrangements.
- Ensured a welcoming atmosphere for guests by maintaining a clean, well-presented front desk area at all times.
- Ensured smooth operations during peak hours by effectively multitasking under pressure while maintaining exceptional customer service.
Education
High School Diploma -
Glen Rose High School
Glen Rose, TX05.2022
BBA - Marketing
Tarleton State University
Stephenville, TX12.2025
Skills
- Dining and Amenity Recommendations
- Teamwork and Collaboration
- Patience and Tolerance
- Reservations
- Transaction Processing
- Staff Training
- Relationship Building
- Complaint Handling
- Problem-solving skills
Certification
- Food Handler's certification, 2019
- Principles of engineering certification, 2019
- Occupational Safety and Health Occupation certification, 2021
Activities
- Highschool Tennis, 2022
- Tarleton Tennis Club, 2022-2024
Organizations Community Involvement Work Experience
- NJHS, helping support the community through community service, 2016 to 2018
- FCCLA, contributing to providing meals for school-related activities, 2020
- Loco Coyote, busboy, 2020
- Rangler #5 (Texaco), 2021-2024
- Quality Inn & Suites, 2020-2024
- Blood Care, double red blood cell donation, 2021 and 2022
- Tarleton Economics Society, 2023-2024
- Beta Gamma Sigma Honors Society, 2024
Awards
- Glen Rose High School perfect attendance recognition, 2010 to 2020
- Principles of business student award, 2019
- Tarleton State University Dean's List, 2022-2023
- Tarleton State University President's List, 2023-2024
Volunteer Experience
- Contributing to a marathon, 2016, 4
- Helping at a nursing home, 2016, 3
- Helping at a volleyball game, 2016, 1
Languages
Hindi
Limited Working
Gujarati
Native or Bilingual
English
Native or Bilingual
Timeline
Hotel Clerk
Quality Inn & Suites
11.2020 - Current
High School Diploma -
Glen Rose High School
BBA - Marketing
Tarleton State University