Experienced Field Application Specialist with strong technical abilities, communication skills and a customer-first attitude, with a track record of achieving 98.5 % customer satisfaction for consecutive years. Accomplished at collaboration with product management and R&D team. Focused on designing user centered workflow from consumer insight, data analytics, user research, and business requirements.
Critical thinker and problem solver with quick learning in collaborative as well as individual settings. Good listener, with the ability to build productive relationships, resolve complex issues and win customer satisfaction. Proven track record of working in collaboration with the sales team to increase revenue and advance sales for the company. Successfully achieved the financial targets of the team.
