La'Kylen Carrillo
Kernersville,NC
Summary
Responsible Stocker with excellent blocking, facing and customer service skills. Fast worker with attention to detail and completeness. Considered a team player and reliable employee. Pursuing a role where hard work and dedication will be highly valued.
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
1
1
year of professional experience
Work History
Shelf Stocker/Cashier
Dollar Tree
09.2024 - Current
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Host
Sixty Six Grill and Taphouse
07.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Restaurant Busser
Texas Roadhouse
02.2024 - 03.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
No Degree - Digital Media Arts
Lorain County Joint Vocational School
Oberlin, OHHigh School Diploma -
Elyria High School
Elyria, OH05-2024
Skills
- Pricing and shelf labeling
- Heavy Lifting
- Efficient organization
- Stock organization
- Cleanliness standards
- Product display
Timeline
Shelf Stocker/Cashier
Dollar Tree
09.2024 - Current
Host
Sixty Six Grill and Taphouse
07.2024 - 08.2024
Restaurant Busser
Texas Roadhouse
02.2024 - 03.2024
No Degree - Digital Media Arts
Lorain County Joint Vocational School
High School Diploma -
Elyria High School
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