Lakyn Beitzel
Ellerslie,United States
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with the drive to reach organizational goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Dairy Queen
LaVale
06.2022 - 12.2022
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Trained new team members on procedures, customer service, and sales techniques.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Observed customer purchases in line and differentiated between standard portions.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Completed milkshakes and ice cream desserts for customers.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Accurately operated cash register to process customer payments.
- Collaborated with team members to complete orders.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Brewed coffee and tea and changed out drink station syrups.
Education
No Degree -
Mountain Ridge High School
Frostburg, MD05-2023
Skills
Ordering Procedures
Cash Handling
Time Management
Food Preparation and Safety
Willingness to Learn
Clear Communication
Crew Leadership
Taking Orders
Adaptability and Flexibility
Balance Cash Drawers
Timeline
Crew Member
Dairy Queen
06.2022 - 12.2022
No Degree -
Mountain Ridge High School