Larissa Leonard
Beaverton,OR
Summary
Experienced bartender and server trainer with proven background in high-volume restaurant environments. Known for strong leadership skills, ability to train and motivate team members, as well as maintain top-notch customer service standards. Contributed significantly to increased customer satisfaction and repeat business in previous roles by ensuring quality dining experiences.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Lead Server/Bartender
Red Robin
Beaverton, OR
08.2025 - Current
- Prepared and served alcoholic and non-alcoholic beverages accurately, following standard drink recipes and company quality guidelines.
- Delivered fast, personable, and attentive guest service in a high-volume, full-service restaurant and bar environment.
- Managed front-of-house service operations, taking guest orders, upselling specialty beverages, and ensuring seamless communication with kitchen staff.
- Maintained strict compliance with state alcohol laws, monitoring guest consumption and verifying legal drinking ages.
- Uphold clean, safe, and organized bar standards, restocking inventory and managing supplies efficiently during peak shifts.
- Facilitated training programs for new front-of-house hires, teaching Red Robin service standards, POS/handheld technology usage, menu and allergen fluency, and safe food handling protocols.
Server
Applebee's
Gresham, OR
09.2023 - 08.2025
- Delivers food and drinks to guests using Applebee's team delivery system.
- Engaged with guests to ensure satisfaction during dining experience.. answers questions, makes suggestions regarding food, drinks, and service.
- Relayed orders to service bar and kitchen efficiently using point-of-sale system.
- Monitored guests and addressed requests.
- Presents guest check to each table and accepts a form of payment.
- Makes correct change and/or completes the proper charge card procedure.
- Assisted in clearing and resetting dining room tables after guests finished. in the clearing and resetting of dining room tables.
Bartender
McMenamins
Wilsonville, OR
05.2017 - 12.2022
- Served high customer volumes during special events, enhancing guest experience and satisfaction.
- Executed opening and closing duties, ensuring smooth transitions between shifts and accurate financial reporting.
- Adhered to alcohol awareness procedures, promoting responsible service and guest safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Dakota Street Pizza
Sutherlin, OR
02.2016 - 03.2017
- Served food and beverages promptly, ensuring customer needs were met for an optimal dining experience.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Built rapport with regular customers by engaging in friendly conversations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints swiftly and professionally, contributing to a positive restaurant reputation.
Education
High School Diploma -
Wooley center
Roseburg, ORSkills
- Bartending
- Upselling
- Employee training
- Effective communication
- Time management
- Customer service
- Dependable
Certification
- Bartender License
- Food Handler Certification
- OLCC Service Permit
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Lead Server/Bartender
Red Robin
08.2025 - Current
Server
Applebee's
09.2023 - 08.2025
Bartender
McMenamins
05.2017 - 12.2022
Server
Dakota Street Pizza
02.2016 - 03.2017
High School Diploma -
Wooley center