Lalitha Gopalakrishnan

A dynamic and results driven IT professional with 15+ years of diverse experience in Quality assurance and strive to work in a competitive environment. Dedicated to helping employees improve their skills and techniques to reach project goals. Detail-oriented multi-tasker who thrives in fast-paced environments.

• Life Science
• Healthcare
• Banking
• Manufacturing & Logistics
• Retail

Windows XP, 7, 8,10, Windows Server 2003 & 2008, IOS, AS 400, Mainframes, HP Quality Center, HP ALM, IBM Rational Quality Manager, Rational Clear Case, Mercury Test Director, Atlassian JIRA, IBM Rational Clear Quest, HP Quality Center, Mercury Test Director, HP ALM, Atlassian JIRA, Selenium Web Driver, Cypress, QTP, Microsoft Office (Word, Excel & Power Point), Putty, Soap UI, REST API, IBM DB2, SQL Navigator, Toad for oracle, PL/SQL, JavaScript, Java, Python

• Rational Tool Certified
• Cognizant Certified Professional - Software Testing, Quick Test Pro, Supply Chain Management Certified & Manufacturing logistics L0 Certified.
• Received “Diamond in the Rough” Award in less than 5 months duration in my first project.
• Received “Certificate of Appreciation” for commendable project performance.
• Received “Associate of the Month” Award at Cognizant Onshore.
• Received “Spot Award of the Month” Award at Cognizant Onshore.
• Received “Client Appreciations & Recognition” at various stages of project activities.
• Led an initiative in creating Process flows and Test scenarios for Out of the Box (OOTB) implementation of OTM 6.X. This can be provided as a value-add to any Customer who wishes to implement OTM OOTB in the clients project.

Software Models:
Extensive experience working in both Agile & Waterfall Methodologies.
Manual Testing:
Test Strategy Evaluation, Test Estimation & Planning
Creation of RTM, Test Scenarios & Test Cases for all testing cycles
Execution of Tests, Defect Management & Test Closure
Expertise in Functional Testing, System Testing, Integration Testing,
Smoke Testing, Regression Testing, IVR testing, Software Validation
Testing, User Acceptance Testing, Compatibility Testing, Interface
Testing, Data Archival Testing and Performance Testing.
Extensive experience in ERP systems (Oracle applications like Siebel, EBS,
OTM) and performing modules based and integration testing for the same.
Proficient in API Testing using SOAP UI and REST API for web functional
testing.
Expertise testing in Cloud computing environments using AWS cloud
services.
Automation Testing:
Test Estimation & Planning

Execution of Test Scripts, Report Generation & Test Closure
Creation and Implementation of Automation Framework
Proficient in verifying and validating IBM Mainframes
Performance & Security Testing:
Test Script Creation (Record & Manual), Generation of Performance testing report & security testing report.
Quality Assurance (QA):
Risk Analysis & Error Guessing
Defect Analysis & Defect Prevention (DADP)

Deployment & Support:
Application Deployment & User Training
Trail runs after deployment & Post Go live Support.
Involved in writing Test Plans by incorporating Testing Objectives, Testing Environment, Risks, Test Scenarios, Explanation about the Tools used,
Schedules and Analysis, Monitors and Presentation of results.
Proficient in Test Estimation process, Test Metrics, Test Reports

• Creation and execution of end to end test scripts in Cypress using Cucumber BDD framework.
• Troubleshoot JS code for any complex error. Excellent skill to debug the Test Script with the error report.
• Optimize code to improve efficiency and maintenance of the test scripts.
• Experience in cross browser testing to improve efficiency and compatibility.
• Generating cucumber and JSON reports for analysis of the Test Results. Knowledge in integrating Cypress to CI pipelines. Skilled in setting up Test data for cypress test scripts.,
• Involved in developing Cucumber automation framework using Selenium Web driver & Java Script. Knowledge to develop Test Scripts using Selenium Web driver.
• Proficient in debugging the scripts with the error report., Conducted Single User, Baseline, Load, Stress, Endurance & Benchmark testing.
• Familiar with monitoring the server response times, throughput, Hits/sec, Trans/sec Transaction Response under load.

Exceptional verbal, written, and interpersonal communication., Outstanding Team Player with excellent relationship building and leadership skills., Keen learner with constant zest to acquire new skills., Highly confident, experienced, and organized team player., Capable of performing successfully both in Groups & Independent., Excellent at analyzing team strengths and an active listener committed to providing helpful feedback tailored to employees’ strengths and opportunities., Potential to learn and work in a challenging environment.