Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Activities
Certification
Languages
Timeline
Generic

Lamar JORDAN

NEW YORK,NY

Summary

I am very charismatic, I love to learn new skills, I have very keen intuition, a morning person, I can be very reasonable, Very confident in my own ability, mature and very caring of other people’s success. Offering excellent interpersonal skills and genuine interest in providing outstanding customer service in front-facing role. Brings ability to quickly learn and apply administrative procedures and thrives in environments requiring strong organizational skills. Ready to use and develop communication and problem-solving abilities in Front Desk Liaison role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk

Volunteers of America
01.2023 - 07.2024
  • Front desk welcoming and guest guiding within the building
  • Practicing emergency drills and making sure residents follow procedure
  • Answered phone calls and messages for 30-physician Veteran home medical facility, scheduling appointments, and handling patient inquiries.

Sales Associate

Skechers
07.2021 - 09.2022
  • Simple customer sales routine with shoe set building and assistance with manager in schedule building

Intern

EL BARRIO STRIKS BACK COMMUNITY ORG.
06.2019 - 07.2019
  • Summer youth employment performing various community service projects aimed at improvement of the East Harlem community
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.

Education

Associate of Science - Cyber Security

Suny Albany And BMCC
Albany, NY
06.2024

HIGH SCHOOL DIPLOMA - Honors Algebra 1, Honors Biology, Honors Algebra 2, Honors Geometry, Honors English 2, Honors English 3, Honors chemistry, Honors Pre calc/trig, Honors Physics

FORK UNION MILITARY ACADEMY
Fork Union, VA
06.2021

Skills


  • Customer service
  • Set building
  • Sales skills
  • Teamwork
  • Excel spreadsheets
  • Schedule building
  • Keen intuition
  • Computer operations
  • Time management
  • Scheduling appointments
  • Document management
  • Basic accounting
  • Appointment scheduling
  • Microsoft office
  • Workflow optimization
  • Records management
  • Initiative-taking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Supervised team of 5 staff members.

Activities

Indoor Track and Field, MVP of Virginia Indoor Track, All State Track and Field, Baseball, Interact Club, Community Service, Orienteering, Fishing Club, Best Company Award, Leadership Training, Graduate, Drill Team, Best Drilled Squad Award, Cadet of the Term

Certification

  • Google Analytics Individual Qualification (IQ) – Google.
  • Microsoft Office Specialist (MOS) - Microsoft.

Languages

English
Professional Working

Timeline

Front Desk

Volunteers of America
01.2023 - 07.2024

Sales Associate

Skechers
07.2021 - 09.2022

Intern

EL BARRIO STRIKS BACK COMMUNITY ORG.
06.2019 - 07.2019

HIGH SCHOOL DIPLOMA - Honors Algebra 1, Honors Biology, Honors Algebra 2, Honors Geometry, Honors English 2, Honors English 3, Honors chemistry, Honors Pre calc/trig, Honors Physics

FORK UNION MILITARY ACADEMY
  • Google Analytics Individual Qualification (IQ) – Google.
  • Microsoft Office Specialist (MOS) - Microsoft.

Associate of Science - Cyber Security

Suny Albany And BMCC
Lamar JORDAN