Mutwali Omer
Seattle,WA
Summary
Dedicated Mental Health and Wellness Professional with a Master’s degree from Grand Canyon University and over 10 years of experience in social services, project management, and administrative leadership. Adept at crisis intervention, client advocacy, and operational efficiency, with a passion for advancing equitable access to mental health resources.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager
Volunteers of America
09.2020 - 01.2024
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Designed and launched a mental health outreach program that increased community engagement by 40% within six months.
- Developed standardized reporting tools to track program outcomes, improving data accuracy and stakeholder transparency.
Project Coordinator
Plymouth Housing
02.2018 - 03.2022
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Mental Health Program Coordinator
Refugee Focus, Lutheran Social Services Of The Southwest
04.2016 - 07.2019
- Spearheaded the development of a community-based mental health program, serving over 10,000 clients annually and improving access to care for underserved populations.
- Led a cross-departmental initiative to reduce service delays, decreasing average client wait times by 30%.
Education
Master of Science - Master of Science in Mental Health And Wellness
Grand Canyon University
Phoenix, AZ10-2025
Skills
- Mental Health Program Development & Evaluation
- Client Advocacy & Crisis Intervention
- Strategic Project Planning & Execution
- Budget Management & Grant Writing
- Administrative Workflow Optimization
- Cross-Functional Team Leadership
- Community Outreach & Stakeholder Engagement
- Data-Driven Decision-Making
- Trauma-Informed Care Practices
- Multicultural Competency
Certification
- Mental Health First Aid (MHFA) Certification | 2024
- CPR/First Aid Certified | 2024
- Certified Project Management Professional (PMP)®2019
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Case Manager
Volunteers of America
09.2020 - 01.2024
Project Coordinator
Plymouth Housing
02.2018 - 03.2022
Mental Health Program Coordinator
Refugee Focus, Lutheran Social Services Of The Southwest
04.2016 - 07.2019
Master of Science - Master of Science in Mental Health And Wellness
Grand Canyon University
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