Summary
Overview
Work History
Skills
Timeline
DeliveryDriver

Lamar Wright

Vallejo,CA

Summary

Adept at enhancing customer satisfaction, demonstrated through a successful tenure at IKEA Distribution Center, I excel in efficient route planning and timely delivery, embodying reliability and strong time management.

My background in support and front-end roles further showcases my commitment to teamwork and exceptional communication skills, essential for driving positive outcomes. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Delivery Driver

IKEA Distribution Center
02.2018 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Support

TopGolf
03.2017 - 11.2017
  • Improved customer satisfaction by promptly addressing and resolving support issues.
  • Streamlined support processes for increased efficiency and faster issue resolution.
  • Trained new support analysts, contributing to the overall growth and success of the team.
  • Created user accounts and managed access control.

Front End Associate

Costco
09.2015 - 02.2016
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Gathered shopping baskets and carts and relocated to designated areas.

Host

Applebee's Neighborhood Grill & Bar
06.2016 - 12.2016
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Communication skills
  • Dependable and reliable

Timeline

Delivery Driver

IKEA Distribution Center
02.2018 - 08.2024

Support

TopGolf
03.2017 - 11.2017

Host

Applebee's Neighborhood Grill & Bar
06.2016 - 12.2016

Front End Associate

Costco
09.2015 - 02.2016

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Lamar Wright