LaMara Coles
Fredericksburg,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot
Fredericksburg
02.2024 - Current
- Associate in the paint department
- Engage with and helps customers make decisions on products
- Universal associate- ability to help any customer in any department.
Caregiver
Consumer Direct Care Network
Fredericksburg
08.2017 - 01.2024
- Provide home management and care planning, help with personal hygiene care, assisting with meals and nutrition
- Also help with prescription management such as picking up medicine from the pharmacy and regularly check on medication supply
- Help with mobility and basic housekeeping are also included.
Personal Assistant
Big Dog Security
Fredericksburg
12.2015 - 07.2017
- Scheduled meetings and managed calendars
- Ran errands as necessary
- Answered phone calls, emails, and messages
- Helped with daily time management
- Also booked flights and hotels when needed.
Education
Healthcare Technician - Nursing Administration
Germanna Community College
Locust Dale, VAHigh school diploma or GED -
Camden County High School
Kingsland, GA05.2003
Skills
- Food Preparation
- Cooking
- Cashier (3 years)
- Hospice Care
- Medical receptionist
- Cash handling (5 years)
- Meal Preparation
- Home Care
- Microsoft Office (5 years)
- Personal Assistant Experience
- Caregiving
- Administration and business (1 year)
- Senior Care
- Cleaning Experience
- Medical terminology
- Customer Service (3 years)
- Network administration (Less than 1 year)
- Nursing home experience
- Vital signs
- Customer service
- Typing
- Windows
Certification
- First Aid Certification
- CPR Certification
Timeline
Sales Associate
The Home Depot
02.2024 - Current
Caregiver
Consumer Direct Care Network
08.2017 - 01.2024
Personal Assistant
Big Dog Security
12.2015 - 07.2017
Healthcare Technician - Nursing Administration
Germanna Community College
High school diploma or GED -
Camden County High School